Summary
Overview
Work History
Education
Skills
Websites
AWARDS-2018 NSA/CSS Letter of Appreciation
Timeline
OperationsManager
Tykeen Pirela

Tykeen Pirela

MILLERSVILLE,MD

Summary

Motivated and detail-oriented Air Force Veteran with a strong background in web development, UI/UX design, and multimedia production. Proven ability to adapt to fast-paced environments, problem-solve, and collaborate effectively. Leverages a disciplined and goal-driven approach developed through previous Management experience and a distinguished career in the United States Air Force. Passionate about creating engaging digital experiences and continuously expanding technical expertise.

Overview

8
8
years of professional experience

Work History

Cable Technician

United States Air Force
06.2016 - 06.2021
  • Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.
  • Performed preventive maintenance of telecommunications equipment.
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.

Stock Supervisor

Coach Outlet
03.2015 - 06.2016
  • Managed team of stock associates, providing training and guidance to ensure consistent performance and adherence to company standards.
  • Monitored inventory to identify items needing restocking and placed orders as necessary.
  • Conducted regular counts of stock to maintain accurate inventory records.
  • Coordinated with transportation partners to ensure timely delivery of shipments, enhancing overall customer satisfaction.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.

Assistant Manager

New Balance Factory Store
06.2013 - 03.2015
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Led training initiatives, enhancing employee skills and confidence.
  • Cultivated cohesive team environment by providing clear direction and support.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Bachelor of Science - Digital Media And Web Technology

University of Maryland Global Campus
Hyattsville, MD
12-2024

Training Certificate - Electronic Systems Technology

Technical Training School
Wichita Falls, TX-Sheppard AFB
12-2016

Associate of Arts - Transfer Studies

Anne Arundel Community College
Arnold, MD
05-2016

High School Diploma -

Horseheads Senior High School
Horseheads, NY
06-2011

Skills

  • Multimedia Production/Design
  • Adobe Suite
  • Microsoft Office/Computer Literacy
  • Technical communication
  • Professional demeanor
  • Project management
  • Troubleshooting
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Active listening
  • Adaptability

AWARDS-2018 NSA/CSS Letter of Appreciation

"In recognition of your laudatory efforts in support of the May 2018 Change of Command for the Commander, United States Cyber Command and Director, National Security Agency/Chief, Central Security Service." This letter of appreciation was awarded for contributions towards NSA East Campus installation contributions. (USCYBERCOM)

Timeline

Cable Technician

United States Air Force
06.2016 - 06.2021

Stock Supervisor

Coach Outlet
03.2015 - 06.2016

Assistant Manager

New Balance Factory Store
06.2013 - 03.2015

Bachelor of Science - Digital Media And Web Technology

University of Maryland Global Campus

Training Certificate - Electronic Systems Technology

Technical Training School

Associate of Arts - Transfer Studies

Anne Arundel Community College

High School Diploma -

Horseheads Senior High School
Tykeen Pirela