Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARK APALIT

Alexandria,VA

Summary

Dynamic Cable Technician at AZN System with expertise in cable installation and network troubleshooting. Proven ability to enhance customer satisfaction through effective communication and technical support. Skilled in Adobe Creative Suite, delivering impactful digital graphics and promotional materials. Recognized for training junior technicians and ensuring high-quality installations that meet industry standards.

Overview

9
9
years of professional experience

Work History

Cable Technician

AZN System
Parkville, Maryland
02.2025 - Current
  • Installed and maintained cable systems for residential and commercial clients.
  • Operated tools such as cable testers and splicing equipment effectively.
  • Collaborated with team members to complete installation projects efficiently.
  • Inspected cable lines to identify any damage or corrosion that could affect service.
  • Configured routers, switches, amplifiers, splitters and other related devices to ensure proper operation of the system.
  • Set up service for customers by installing, connecting, testing or adjusting equipment.
  • Installed and tested coaxial cable, fiber optic cables, and other related equipment.
  • Installed cabling from transport and wiring closets to customer access outlet.
  • Ensured that all installations met industry standards for safety and quality assurance.
  • Trained junior technicians on best practices for installing cabling systems according to industry standards.
  • Collaborated with technical team and shared information across organization to build positive relationships with clients and coworkers.

Computer Technician

LGU City of Masbate
Masbate, Philippines
09.2018 - 12.2024
  • Diagnosed hardware and software issues for diverse computer systems.
  • Installed and configured operating systems and necessary software applications.
  • Provided technical support to end-users via phone, email, and in-person assistance.
  • Collaborated with team members to troubleshoot network connectivity problems.
  • Conducted routine maintenance on computers to ensure optimal performance.
  • Performed basic network troubleshooting and maintenance activities.
  • Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
  • Installed, configured and maintained computer hardware, software systems, networks and peripherals.
  • Upgraded computers with new hardware components like processors, RAMs.
  • Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
  • Configured computers to network drivers and connected to printers and other peripheral equipment.
  • Troubleshot complex technical problems related to hardware components, operating systems and applications.
  • Identified and eliminated computer viruses and threats, implementing measures to protect against future data breaches.
  • Built custom PCs based on customers' specifications using various components from different manufacturers.

Graphic Artist

LGU City of Masbate
Masbate, Philippines
11.2016 - 12.2024
  • Designed promotional materials for community events and programs.
  • Created digital graphics for social media campaigns and website content.
  • Produced visual content for public service announcements and informational brochures.
  • Managed multiple design projects while adhering to tight deadlines.
  • Utilized Adobe Creative Suite for graphic design and editing tasks.
  • Provided training to junior staff on design software and best practices.
  • Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
  • Developed original artwork, illustrations, logos, banners, icons and other design assets.
  • Designed unique print materials including advertisements, brochures and logo designs.
  • Produced digital media such as videos, animations and interactive content.
  • Edited existing graphics to improve the overall look of a project or advertisement.
  • Worked with customers to present mockups and collect information for adjustments.
  • Optimized images for web applications using Adobe Photoshop software.
  • Reviewed all work before submission for accuracy and quality assurance purposes.
  • Created visual designs and graphic elements for various print and web-based projects.
  • Developed, designed, laid out and produced variety of technical illustrations for brochures, banners, and signs.
  • Maintained company websites updating with new products and corporate announcements as necessary.
  • Diagnosed hardware and software issues for diverse computer systems.
  • Installed and configured operating systems and necessary software applications.
  • Educated users on proper equipment usage and basic troubleshooting techniques.
  • Installed, configured and maintained computer hardware, software systems, networks and peripherals.
  • Upgraded computers with new hardware components like processors, RAMs.
  • Troubleshot devices to identify and solve issues with hardware or software performance.
  • Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.

Education

Bachelor of Arts - Architecture

Bicol University
Legazpi City, Bicol, Philippines

Skills

  • Cable installation
  • Fiber optics installation
  • Network troubleshooting
  • System maintenance
  • Customer relationship management
  • Computer hardware and software troubleshooting
  • Multitasking Abilities
  • Design research
  • Photography background
  • Print production
  • Social media graphics
  • Photography composition
  • Packaging design
  • Digital graphics
  • Layout design
  • Adobe Creative Suite expertise

Timeline

Cable Technician

AZN System
02.2025 - Current

Computer Technician

LGU City of Masbate
09.2018 - 12.2024

Graphic Artist

LGU City of Masbate
11.2016 - 12.2024

Bachelor of Arts - Architecture

Bicol University

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