Waitstaff Manager
Mad Taco Express
Verona, NJ
06.2024 - Current
- Ensured that all tables are properly cleared after each guest leaves the restaurant.
- Assisted with resolving customer complaints in a professional manner.
- Provided support to the kitchen staff when needed.
- Ensured compliance with all health and safety regulations relating to food service operations.
- Ensured that orders were accurate before they were sent out from the kitchen.
- Performed cashier duties when necessary including handling payments from customers using POS system.
- Assisted customers with menu selections according to their dietary needs or preferences.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.