Miranda Edwards
McDonough,GA
Summary
Results-focused professional skilled in team morale boosting, meeting facilitation, and reservation management. Proven ability to enhance workplace safety and operational efficiency while developing effective training materials.
Overview
6
6
years of professional experience
Work History
Waitstaff Manager
Red Lobster
Columbus, GA
11.1997 - 03.2000
- Supervised daily operations to ensure exceptional customer service and dining experiences.
- Trained and mentored staff on menu knowledge, service standards, and operational procedures.
- Implemented workflow improvements that increased team efficiency during peak hours.
- Developed training materials to enhance employee performance and retention rates.
Restaurant-shift-leader
Longhorn Steakhouse
Columbus, GA
02.1994 - 08.1997
- Supervised daily restaurant operations, ensuring high standards of service and efficiency.
- Trained and mentored staff on menu knowledge and customer service best practices.
- Managed inventory control, reducing waste through effective ordering and monitoring processes.
- Collaborated with kitchen staff to optimize food preparation timelines and quality standards.
Education
Bachelor of Science - Business Administration And Management
Columbus State University
Columbus, Georgia, GASkills
- Meeting facilitation
- Team morale boosting
- Reservation management
- Workplace safety
Timeline
Waitstaff Manager
Red Lobster
11.1997 - 03.2000
Restaurant-shift-leader
Longhorn Steakhouse
02.1994 - 08.1997
Bachelor of Science - Business Administration And Management
Columbus State University