Summary
Overview
Work History
Education
Skills
Additional Information - References
Timeline
Generic

Evan Lee

Eau Claire,WI

Summary

Dynamic and customer-focused professional with extensive experience at Walmart and McDonald's. Proven ability in cash handling and exceptional communication skills, enhancing customer satisfaction. Effectively collaborating in team environments and maintaining high standards of service, consistently contributing to a positive shopping experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings, while seeking and learning entry-level opportunities to enhance abilities and contribute to the company's growth.

Overview

3
3
years of professional experience

Work History

Online Grocery Pickup Associate

Walmart
Eau Claire, USA
01.2023 - 04.2024
  • Dispense online pickups to customers.
  • Organized orders from early to late pickups.
  • Got items for the orders, and prepared them.
  • Cleaned around the store.
  • Picked up carts around the parking lot and put them away.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face, or through phone conversations.
  • Unboxed merchandise and restocked shelves in appealing, organized arrangements of items.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted customers with selecting items, and answering questions about products.
  • Organized backroom areas to maintain a clean, organized work environment.
  • Answered store and merchandise questions, and led customers to wanted items.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Provided customer service support for inquiries, complaints, and returns.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

Cashier and Cook

McDonald's
Eau Claire, USA
10.2021 - 05.2022
  • Cooking fries and burgers.
  • Unloading the truck to stock items that were out of stock or empty.
  • Handing food and drinks to customers in the drive-thru.
  • Processed efficient and accurate cash, check, debit, and credit card payments using a Point-of-Sale system.
  • Helped with purchases and signed customers up for the rewards program.
  • Maintained the work area and kept the cash drawer organized.
  • Answered customer questions and provided store information.
  • Learned the roles of other departments to provide coverage and keep the store operational.
  • Worked closely with front-end staff to assist customers.
  • Maintained clean and orderly checkout areas by sanitizing registers, emptying trash cans, and cleaning all the machines.
  • Issued receipts, refunds, credits, or change due to customers.
  • Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.

Education

Junior High School Education -

Mckinley Charter School
Eau Claire, WI
06.2024

Skills

  • Communication skills
  • Food service
  • Cash handling
  • Customer service
  • Teamwork
  • Multitasking

Additional Information - References

Rebecca White- Assistant BSA Officer and Lead Trainer at Oakwood Bank.  (715-514-0078)

Eric Hunt- Sargeant at St. Croix Correctional Center. (563-880-9460)

Timeline

Online Grocery Pickup Associate

Walmart
01.2023 - 04.2024

Cashier and Cook

McDonald's
10.2021 - 05.2022

Junior High School Education -

Mckinley Charter School

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Evan Lee