Evan Lerner
Carmel,NY
Summary
Proven track record at Competition BMW of Smithtown, excelling in logistics and customer service while enhancing supply chain coordination and parts identification. Expertise in product knowledge and teamwork has led to improvements in inventory management and customer satisfaction. Strong technical aptitude and skill in assessing customer needs drive operational excellence and sales success.
Overview
6
6
years of professional experience
Work History
Parts Sales Representative
Competition BMW of Smithtown
06.2023 - Current
- Assisted customers in quickly locating the right parts based on their needs.
- Managed cash transactions, credit card processing, and end-of-day register reconciliation.
- Utilized BMW's online catalogs to accurately identify and source parts for dealership repair work and external customer needs.
- Engaged with customers in person and over the phone, addressing inquiries, resolving issues, and facilitating sales.
- Fulfilled customer requests by identifying stock numbers, verifying part availability, and placing timely orders.
- Resolved customer service issues efficiently, ensuring high levels of customer satisfaction.
- Collaborated with non-traditional vendors to source parts unavailable through standard channels.
Parts Sales Representative
Empire Honda of Manhasset
12.2022 - 06.2023
- Ensured stock rooms were kept clean and organized, adhering to company standards and promoting an efficient work environment.
- Assisted with periodic physical inventory counts, reconciling electronic records with actual stock levels.
- Organized and maintained inventory storage to maximize accessibility and cleanliness.
- Performed routine inventory audits to identify slow-moving items, optimizing storage usage and minimizing carrying costs.
- Supported technicians by sourcing correct parts, verifying stock numbers, and placing timely orders.
Parts Runner
RALLYE BMW
10.2019 - 09.2022
- Ensured that automotive parts were correctly and efficiently taken out of inventory and brought to technicians in the shop.
- Improved inventory management by organizing and maintaining parts storage areas.
- Resolved discrepancies between invoices and received goods, collaborating closely with coworkers to rectify any issues in a timely manner.
- Contributed to a safe working environment by adhering to established safety protocols during the handling and transport of parts.
Service Porter
PORSCHE ROSLYN / PORSCHE GOLD COAST
09.2018 - 10.2019
- Coordinated with service advisors to guide customers through the full service process, ensuring a smooth experience.
- Safely and efficiently transported customers and their vehicles to desired locations and back to the dealership.
- Supported the sales department by unloading and preparing new vehicle deliveries, and organizing showroom displays.
- Conducted test drives of customer vehicles at the request of technicians to diagnose issues or confirm readiness for delivery.
Education
Business Management - Business Management
Farmingdale State College
Farmingdale, NY01.2018
Internship -
Reflex Angelo
11.2017
Bachelor of Mechanical Engineering - Mechanical Engineering
New York Institute of Technology
Old Westbury, NY01.2016
High School Diploma -
Manhasset High School
Manhasset, NY06.2014
Skills
- Logistics Understanding
- Customer Needs Assessment
- Product Knowledge Expertise
- Supply Chain Coordination
- Industry Awareness
- Technical Aptitude
- Customer Service
- Invoice Processing
Timeline
Parts Sales Representative
Competition BMW of Smithtown
06.2023 - Current
Parts Sales Representative
Empire Honda of Manhasset
12.2022 - 06.2023
Parts Runner
RALLYE BMW
10.2019 - 09.2022
Service Porter
PORSCHE ROSLYN / PORSCHE GOLD COAST
09.2018 - 10.2019
Business Management - Business Management
Farmingdale State College
Internship -
Reflex Angelo
Bachelor of Mechanical Engineering - Mechanical Engineering
New York Institute of Technology
High School Diploma -
Manhasset High School
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