Evan Lesher
Orlando,FL
Summary
Dedicated professional with extensive experience in record keeping and real estate sales, recently acquiring a Community Association Manager's license for Florida. Expertise includes maintaining accurate and compliant documentation, streamlining filing processes, and safeguarding information integrity. Proven track record of cultivating strong client relationships, marketing properties, negotiating transactions, and coordinating closings while effectively managing multiple priorities and deadlines. Recognized for reliability, attention to detail, and a customer-focused approach, with proficiency in CRM and records management systems to enhance operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Government Saving's Specialist
Ascensus
Lake Mary, FL
10.2025 - Current
- Respond to incoming calls, emails, and inquiries from account holders, financial advisors, and state partners.
- Follow regulatory guidelines and internal procedures to ensure data integrity and compliance.
- Stay up to date on program rules, product enhancements, and industry changes.
- Accurately document all call interactions and resolutions in internal systems.
Technical Support Expert
Asurion
Orlando
06.2025 - Current
- Resolved customer technical inquiries with a high degree of patience and problem-solving skills.
- Maintained up-to-date knowledge of the latest technologies and support practices.
- Collaborated with team members to share knowledge and improve support processes.
- Ensured customer satisfaction by providing timely and accurate information.
Real Estate Agent
Century 21 Carioti
Orlando
08.2023 - 08.2025
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
Business Owner
A&S Waxin
Lockhaven
02.2022 - 08.2025
- Developed and implemented business strategies to achieve short and long-term goals.
- Managed financial operations, including budgeting, forecasting, and investments to ensure profitability.
- Analyzed market trends and adapted business models to maintain competitive edge.
- Directed recruitment, training, and performance evaluations to develop a high-performing team.
Retention Specialist
Spectrum
Lake Mary
02.2024 - 06.2025
- Adhered to company policies and procedures, ensuring high-quality service delivery.
- Enhanced customer satisfaction by implementing proactive problem-solving strategies.
- Expedited complaint resolution, contributing to improved client retention rates.
- Developed customer retention strategies resulting in a measurable decrease in churn rate.
Real Estate Agent
Howard Hanna Real Estate
Spencerport
02.2021 - 08.2023
- Negotiated, facilitated, and managed real estate transactions.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
Education
High School Diploma -
Hilton High School
Hilton01-2017
Skills
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Negotiation
- Work well independently
- Documentation management
- Client management
- Presenting
- Leasing and sales
- Customer Service
- Property tours and inspections
- Detail Oriented
- Analytical thinking
- Expert problem solving
Certification
- Licensed Community Association Manager
- License Number CAM65747
LANGUAGES
English
Spanish
Timeline
Government Saving's Specialist
Ascensus
10.2025 - Current
Technical Support Expert
Asurion
06.2025 - Current
Retention Specialist
Spectrum
02.2024 - 06.2025
Real Estate Agent
Century 21 Carioti
08.2023 - 08.2025
Business Owner
A&S Waxin
02.2022 - 08.2025
Real Estate Agent
Howard Hanna Real Estate
02.2021 - 08.2023
High School Diploma -
Hilton High School