Evan Martinez
Carvana
Morgan Hill,CA
7
years of professional experience
Professional individual with background in various fields. Quick learner with a great team mentality, problem solving skills, and communication skills. Experience as Research Student.
Work History
Customer Advocate
2 Years 2 Months- Accessed multiple databases to organize with customer and vehicle information.
- Maintained Company High Drive Score under DOT Driving Compliance Software
- Planned Routes and Safely Delivered Vehicles to Customers
- Performed day to day tasks using various computer systems.
- Managed Vehicle Quality and Diagnosed Vehicle Issues
- Successfully Completed and Filed DMV/Title Paperwork
- Planned and Organized National and Regional Shipping Loads
- Provided Title, Warranty, and Scheduling Assistance to a high-volume of customers
Site Supervisor
6 Months- Developed schedules for team members based on strengths to maximize site efficiency.
- Worked closely with building management and construction management to facilitate smooth operation.
- Created weekly and monthly reports to relay information to off-site management teams.
- Maintained building security, fire, and safety systems in accordance with local law.
- Served as liaison with public officials, vendors, and other corporate personnel.
Valet Driver
10 Months- Upheld high standards of professionalism and discretion when working with high-value clients.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Arranged special transportation for guests and booked taxis and business-class vehicles.
Education
Bachelor of Arts - Social, Behavioral, And Global Studies
- Dean's List 2022/23 Academic Year
- Capstone Project: Evan Martinez, Socioeconomic Impacts of Climate Change
Skills
Problem Solving
Time Management
Customer Service
Written Communication
Verbal Communication
Microsoft Office
Timeline
Customer Advocate
Carvana
02.2021 - 04.2023Read More
Site Supervisor
Allied Universal Security Services
07.2020 - 01.2021Read More
Valet Driver
All About Parking
06.2019 - 04.2020Read More
California State University Monterey Bay
Bachelor of Arts from Social, Behavioral, And Global Studies
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