Evan Martinez
Morgan Hill,CA
Summary
Professional individual with background in various fields. Quick learner with a great team mentality, problem solving skills, and communication skills. Experience as Research Student.
Overview
7
7
years of professional experience
Work History
Customer Advocate
Carvana
02.2021 - 04.2023
- Accessed multiple databases to organize with customer and vehicle information.
- Maintained Company High Drive Score under DOT Driving Compliance Software
- Planned Routes and Safely Delivered Vehicles to Customers
- Performed day to day tasks using various computer systems.
- Managed Vehicle Quality and Diagnosed Vehicle Issues
- Successfully Completed and Filed DMV/Title Paperwork
- Planned and Organized National and Regional Shipping Loads
- Provided Title, Warranty, and Scheduling Assistance to a high-volume of customers
Site Supervisor
Allied Universal Security Services
07.2020 - 01.2021
- Developed schedules for team members based on strengths to maximize site efficiency.
- Worked closely with building management and construction management to facilitate smooth operation.
- Created weekly and monthly reports to relay information to off-site management teams.
- Maintained building security, fire, and safety systems in accordance with local law.
- Served as liaison with public officials, vendors, and other corporate personnel.
Valet Driver
All About Parking
06.2019 - 04.2020
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Arranged special transportation for guests and booked taxis and business-class vehicles.
Education
Bachelor of Arts - Social, Behavioral, And Global Studies
California State University Monterey Bay
Seaside, CA05.2023
Skills
- Problem Solving
- Time Management
- Customer Service
- Written Communication
- Verbal Communication
- Microsoft Office
Timeline
Customer Advocate
Carvana
02.2021 - 04.2023
Site Supervisor
Allied Universal Security Services
07.2020 - 01.2021
Valet Driver
All About Parking
06.2019 - 04.2020
Bachelor of Arts - Social, Behavioral, And Global Studies
California State University Monterey Bay