Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evan Meeks

Birmingham,AL

Summary

Hardworking and self driven individual who has been in the customer service business for over 6 years. A person who puts everything he has into what he is doing. Eager to learn and apply knowledge to the industry and grow within the company and company as a whole. With my multiple years of customer service experience, I have gained knowledge that can not be gained anywhere else.

Overview

10
10
years of professional experience

Work History

Field Service Operations

Kimble’s
LaGrange, GA
04.2021 - Current

At Kimble's I was hired on as a part time distributor in April of 2021, working at our Shelby and Tuscaloosa county facilities. At those facilities I am responsible for arriving at the facility, verifying the inmates ID, and then pass their order out to them. At the begging of August 2021 I transitioned into a full-time position with the company in the same role. I began to travel across the state of Alabama going to our Madison, Mobile, and Baldwin county facilities. As well as still going to Shelby and Tuscaloosa county. In October 2021 I started traveling to Georgia and North carolina to assist our team in our Skillet division. Our Skillet division is responsible for ordering food products, preparing three meals a day for our correctional facilities, and county maintained meal delivery services.

Outside Service Staff Member

Robert Trent Jones Golf Trail
Birmingham, AL
04.2016 - Current

At RTJ I am responsible for pulling all carts out in a nice neat fashion in the morning time. In the evening time We would wash and park all carts that were returned. Other responsibilities were to greet every customer that showed up and make Sure all there needs were met and make sure they had a great experience.

Wheel Repair Specialist

Alloy Wheel Repair
Pelham, AL
08.2020 - 04.2021

At alloy wheel repair specialist I was responsible for repairing all damaged wheels that were brought to the warehouse. I would take the the wheels of the vehicles and remove the tire and wheel weights. After that process was complete I would complete the proper repair needed to the wheel.

Service Agent

Enterprise Car Sales
Pelham, AL
04.2018 - 08.2020

At enterprise I was hired in April of 2018 in our rental division servicing and cleaning all of our fleet getting them ready for the customer to pick them up. In August of 2019 I was promoted to our car sales division in the same role but detailing all the vehicles the sales consultents sold,

Education

High School Diploma -

Vestavia Hills High School
Vestavia Hills, AL
05.2018

Skills

  • Issue resolution
  • Hardware and software installation
  • Customer training
  • Installation and maintenance
  • Customer Relations
  • System repairs
  • Diagnostics and troubleshooting
  • Verbal communication
  • Customer Retention
  • Multitasking and Prioritization
  • Order and Refund Processing
  • Calm and Professional Under Pressure
  • Understanding Customer Needs
  • Promoting Brand and Company Identity
  • Team-Oriented and Cooperative
  • Refunds and Returns Management
  • Document and Records Management
  • Proactive
  • Establishing and Maintaining Customer Relationships
  • Time Management

Timeline

Field Service Operations

Kimble’s
04.2021 - Current

Wheel Repair Specialist

Alloy Wheel Repair
08.2020 - 04.2021

Service Agent

Enterprise Car Sales
04.2018 - 08.2020

Outside Service Staff Member

Robert Trent Jones Golf Trail
04.2016 - Current

High School Diploma -

Vestavia Hills High School
Evan Meeks