EVAN M. FIFER
Greater St. Louis
Summary
Dynamic retail banking leader with a record of transforming branch performance and enhancing community relations. Spearheaded initiatives that expanded client engagement and account openings significantly while nurturing talent within teams to create future banking leaders.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Vice President | Branch Manager
JPMorgan Chase & Co.
11.2022 - Current
- Lead a six-person branch team and collaborate with three branch-based partners to drive business growth, client experience, operational excellence, community outreach, and risk management.
- Guided branch to PL1 performance for seven consecutive months in 2024.
- Elevated branch performance from PL4 to PL3 in first year of leadership amid staffing challenges.
- Developed and promoted four employees into expanded banking and leadership roles.
- Hosted and developed approximately 12–14 new employees, including Branch Managers.
- Developed and implemented Webster University outreach strategy, driving account openings from 18 to 270 in three months.
- Established annual Coffee, Connections & Networking event with Webster Groves Chamber of Commerce to enhance community engagement.
Branch Manager
U.S. Bank
04.2017 - 11.2022
- Managed two branch locations, overseeing teams of up to 11 employees to ensure operational efficiency.
- Promoted and developed employees into leadership roles, fostering a culture of growth and succession planning.
- Prospected local businesses to establish community relationships, enhancing branch visibility and engagement.
- Participated in discussions and decision-making processes of the Highland Chamber of Commerce Finance Committee.
- Led planning and execution of events as the 2019 Highland Homecoming Chair.
Branch Manager
Woodforest National Bank
03.2012 - 04.2017
- Managed day-to-day operations at Walmart branch, ensuring smooth functioning.
- Boosted sales performance by 20% during initial leadership year.
- Led branch operations and ensured compliance with banking regulations.
- Managed team performance through coaching and ongoing training initiatives.
- Developed strategic plans to enhance customer service and satisfaction levels.
Branch Manager
Mariner Finance
02.2010 - 03.2012
- Managed consumer lending operations and collections to improve branch profitability.
- Managed daily operations and ensured compliance with banking regulations.
- Led staff training programs to enhance customer service skills.
- Developed strategies to improve branch performance and efficiency.
Education
Master of Business Administration (MBA) -
Western Governors University
01-2021
Bachelor of Science - Business Management
Southern Illinois University Edwardsville
Edwardsville, IL01-2009
Skills
- Business strategy
- Risk management
- Team leadership
- Strategic planning
- Customer relationship management
- Team leadership and customer relationships
- Community engagement
Certification
- NMLS Registered
- CPR / AED / First Aid Certified, 2026–2028
Executive Leadership Highlights
- 14+ years of branch leadership experience
- $70M deposits and investment balances
- 4 Chase employee promotions
- Webster University growth initiative (18 to 270 accounts)
- #1 Regional PL1 Branch
- 12–14 employees trained
- Chamber Finance Committee member
- 2019 Highland Homecoming Chair
Timeline
Vice President | Branch Manager
JPMorgan Chase & Co.
11.2022 - Current
Branch Manager
U.S. Bank
04.2017 - 11.2022
Branch Manager
Woodforest National Bank
03.2012 - 04.2017
Branch Manager
Mariner Finance
02.2010 - 03.2012
Master of Business Administration (MBA) -
Western Governors University
Bachelor of Science - Business Management
Southern Illinois University Edwardsville