Evan Perez
Warner Robins,GA
Summary
Results-driven professional with a strong track record of self-directed problem-solving and proactive skill acquisition. Committed to team-oriented success and operational excellence through meticulous information gathering and the immediate application of new technical knowledge. Also, demonstrates high technological agility with a proven ability to rapidly master and integrate diverse software platforms across various business models and operational frameworks
Overview
2027
2027
years of professional experience
Work History
Sales Development Associate (SDA)
SelectQuote
01.2021 - 01.2022
- Facilitated lead generation and conversion by managing back-to-back customer interactions and ensuring timely transfers to licensed agents for policy acquisition..
- Demonstrated resilience and problem-solving skills in a high-pressure environment, successfully pivoting customer concerns to facilitate successful transfers and potential sales.
- Analyzed individual customer needs and current policy limitations to recommend cost-effective coverage solutions, driving both customer satisfaction and portfolio growth.
- Surpassed daily productivity benchmarks and transfer goals, demonstrating a commitment to high-volume output and operational efficiency..
- Contact: Danielle Maldovan - N/A
Professional Service Advisor
Butler Nissan of Macon GA
Macon, GA
02.2021 - Current
- Streamlined the service intake process by accurately identifying vehicle issues and articulating repair strategies that prioritized both technical integrity and rapid turnaround times.
- Utilized a consultative sales approach to diagnose customer needs, delivering tailored service recommendations that provided maximum value and personalized solutions.
- Streamlined the claims lifecycle by coordinating directly with warranty companies, advocating for client coverage, and ensuring all repairs adhered to strict industry and provider standards.
- Maintains peak performance in high-pressure environments, effectively balancing multiple workstreams to ensure all deadlines and quality standards are consistently met.
- Contact: David Middleton - (678) 485-2188
Professional Detailing Expert
CleanPro
Middletown, DE
09.2023 - 02.2026
- Delivers a tiered suite of automotive preservation services, ranging from meticulous maintenance washes to specialized three-stage paint correction and long-term ceramic coating applications. Worked prior from (2016-2018).
- Executed multi-step surface refinement procedures utilizing orbital and palm polishing tools to eliminate contaminants and light surface discrepancies on vehicle surfaces. This is done by following a refined step by step restoration process.
- Executed multi-layer ceramic coating procedures on exterior body panels and wheel assemblies per customer requirements. This is done by utilizing a controlled, multi-towel method to ensure even distribution, proper curing, and consistent surface protection for the applied product. This provides clients vehicle with superior paint protection, brilliant shine, and hydrophobic protection.
- Performed in-depth cleaning packages for clients car interiors. Precision and attention to detail is used to highlight all areas of the vehicles interior to ensure everything is cleaned through the use of various brushes, cleansers, and other cleaning tools. A multi-breakdown system is used to make sure every corner is cleaned.
- Executed the removal of solidified materials on cars (paint or light concrete) through the use of solvent.
- Executed odor-remediation procedures using oxidizer systems to eliminate smoke, biological, and organic odors, ensuring interiors met cleanliness and air-quality standards.
- Contact: Chris Anacay - (302) 547-5373
Security Forces
United States Air Force
Grand Forks, North Dakota
- Developed leadership skills that were needed in order to take charge when others didn't know what to do in certain situations.
- Learned to take initiative and do work independently as well as finding new ways to improve certain procedures.
- Learned how to work as a team and overcome any task or obstacle by identifying team members unique skills and using them as effective as possible to obtain as effective results possible.
- Acquired the skills needed to multi task when the situation arises.
- Gained the ability to remain calm when faced with a difficult task that usually would exude stress or anxiety.
- Career field within the Air Force, duties included safe guarding Air Force resources, protecting every Air Force base, and providing a multitude of law enforcement duties to safe guard military and civilian personnel.
- Contact: Nicholas A Waller Sr - (706) 988-4621
Education
Human Relations/Psychology
Deltech Community College
Dover, Delaware01-2015
Skills
- Reliable
- Emotional Intelligence
- Team Builder
- Focused
- Driven
- Open Minded
- Detail Oriented
- Problem Solver
- Adaptable
Interests
Always seeking ways to enhance my skills and and provide that knowledge to others, Looking for a career field that is challenging and has a multitude of ways of making oneself more efficient at their job, Enjoys living a healthy lifestyle and staying active
ACHIEVEMENTS
- Completed Military Basic Training (06/2018 - 07/2018)
- United States Air Force Basic Training was an eight week training course that teaches a person proper discipline, respect of higher authority, and above all attention to detail in every
- Completed Security Forces Tech School/Training (07/2018 - 11/2018)
- Security Forces Tech School taught individuals the core concept of becoming a Defender. We are taught how to safeguard AF assets through the means of proper protocol, procedures, learning your job duties, looking out for one another, understanding how to react and what to do in serious or crisis situations, and always being ready to perform.
Timeline
Professional Detailing Expert
CleanPro
09.2023 - 02.2026
Professional Service Advisor
Butler Nissan of Macon GA
02.2021 - Current
Sales Development Associate (SDA)
SelectQuote
01.2021 - 01.2022
Human Relations/Psychology
Deltech Community College
Security Forces
United States Air Force