Evan Pivacek
Tampa,FL
Summary
Results-driven Key Manager known for productivity and efficiently completing tasks. Possess specialized skills in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive team dynamics. Bring focus on achieving business objectives through effective resource allocation and process improvement. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
3
3
years of professional experience
Work History
Key Manager
Mandola's Italian Kitchen
Tampa, FL
06.2023 - Current
- Established strong relationships with suppliers in order to maintain competitive pricing.
- Enforced company policies regarding security, attendance, dress code.
- Provided leadership, guidance, and training to key staff members.
- Managed daily operations of the store, ensuring smooth and efficient functioning.
- Responsible for ordering supplies as needed in a timely manner.
- Supervised bank deposits and security procedures to support store opening and closing.
- Resolved customer complaints promptly and professionally.
- Directed and supervised staff performance.
- Delegated work to staff, setting priorities and goals.
Collection Representative
Preferred CMS
Tampa, FL
01.2022 - 04.2023
- Contacted customers to discuss past due accounts and negotiated payment arrangements.
- Performed skip tracing activities in order to locate customers who had moved without providing a forwarding address.
- Followed up with customers via phone, mail or email to ensure timely payments were made.
- Conducted outbound calls using automated dialing systems as well as manual dials when necessary.
- Assisted customers in understanding the terms of repayment plans and helped them stay current on their accounts.
Education
Bachelor of Arts - Interdisciplinary Social Sciences
University of South Florida
Tampa, FL08-2025
Skills
- Customer interaction
- Conflict resolution
- Organizational skills
- Multitasking
- Problem-solving
- Interpersonal communication
- Analytical thinking
- Decision-making
- Problem anticipation and resolution
- Adaptable to changing demands
Timeline
Key Manager
Mandola's Italian Kitchen
06.2023 - Current
Collection Representative
Preferred CMS
01.2022 - 04.2023
Bachelor of Arts - Interdisciplinary Social Sciences
University of South Florida
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