Microsoft Windows
IT Consultant
ZenTech Consulting
, Florida
11.2022 - Current
- Provide excellent customer service by efficiently resolving issues and responding to inquiries.
- Set up PCs, projectors and webcams for use in video conferencing rooms.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
