Evan Shong
Sacramento,CA
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, Task delegation, machine maintenance, and inventory management, with friendly and approachable demeanor. Excels best when given clear objectives but also given the wiggle-room for creativity.
Overview
5
5
years of professional experience
Work History
Barista Shift Lead
Chocolate Fish Coffee
01.2025 - 08.2026
- Prepared and served high-quality espresso beverages according to company standards.
- Trained and mentored new team members in coffee preparation and equipment usage.
- Supervised daily operations to ensure high-quality customer service and product standards.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Coordinated shift schedules to maximize staff efficiency and maintain workflow continuity.
Barista
Seasons Coffee
01.2023 - 09.2023
- Developing a way to improve the art of making drinks and suggesting my experience in specialty coffee.
- Presented and introduce special drink and drink from the menu, educate customer per request on special type of drinks
- Promoting coffee shop reputation.
Barista
World Traveler Coffee
06.2022 - 12.2022
- Challenged by my peers to become a better barista in terms of hospitality, skill, and general coffee knowledge.
Barista
Starbucks
02.2021 - 05.2022
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
Education
Associate in arts - Creative Writing
Sacramento City College
Sacramento, CA01-2021
Skills
- Critical thinking
- Menu development
- Task delegation
- Shift scheduling
- Inventory management
Timeline
Barista Shift Lead
Chocolate Fish Coffee
01.2025 - 08.2026
Barista
Seasons Coffee
01.2023 - 09.2023
Barista
World Traveler Coffee
06.2022 - 12.2022
Barista
Starbucks
02.2021 - 05.2022
Associate in arts - Creative Writing
Sacramento City College