Evan Swanson
Cudahy
Summary
Motivated entry level candidate with limited experience seeking an opportunity to learn new skills, follow direction, and grow within a company through consistent effort and reliability.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Penske Truck Leasing
Oak Creek, WI
08.2022 - 12.2025
- Liaison between the customers and service reps
- Performed quality checks on equipment and ensured that equipment was up to company standards
- Collaborated with team members to enhance customer satisfaction and streamline service processes.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Delivered prompt service to prioritize customer needs.
Restaurant Team Member
Burger King
Hales Corners, WI
03.2021 - 07.2022
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization in dining and food preparation areas to ensure compliance with health standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Trained new staff on standard operating procedures and best practices for food safety and customer interaction.
- Assisted in inventory management by monitoring stock levels and restocking supplies as needed.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Education
High School Diploma -
Whitnall High School
Greenfield, WI06-2022
Skills
- Customer service
- Active listening
- Critical thinking
- Conflict resolution
- Customer satisfaction measurement
- Team development
Timeline
Customer Service Representative
Penske Truck Leasing
08.2022 - 12.2025
Restaurant Team Member
Burger King
03.2021 - 07.2022
High School Diploma -
Whitnall High School