Evan Taylor
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
6
6
years of professional experience
Work History
Sales & Leasing Consultant
Toyota Of Tri Cities
Kennewick, WA
02.2021 - Current
- Conducted thorough market research to stay informed of current technology and competitor offerings.
- Assisted prospective clients in paperwork completion and other logistics to facilitate smooth purchase processes.
- Verified client incomes and other information before finalizing finance applications.
- Increased client satisfaction by promptly addressing concerns and resolving issues.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Shift Supervisor
Porter's Real BBQ
Kennewick, WA
01.2018 - 02.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Delivered successful training to more than 15 employees (5 of which became Store Managers) during tenure, educating on successful work processes and productivity strategies.
- Documented daily production and materials usage in Square to track data.
Education
High School Diploma -
Chiawana High School
Pasco, WA06.2011
Skills
- Inventory Documentation
- Workplace Safety
- Creative Problem-Solving
- Database Management
- Phone and Email Etiquette
- Record Auditing
- Microsoft Office Proficiency
- Concise Communication
Timeline
Sales & Leasing Consultant
Toyota Of Tri Cities
02.2021 - Current
Shift Supervisor
Porter's Real BBQ
01.2018 - 02.2021
High School Diploma -
Chiawana High School