Evan Tellgren
Omaha,NE
Summary
Results-driven project manager with expertise in coordinating restoration tasks, adhering to safety protocols, and ensuring exceptional customer satisfaction.
Detail-oriented professional with strong communication skills and water extraction expertise. Committed to delivering exceptional customer service and efficiently resolving project challenges.
Diligent mitigation experience with background in managing complex projects across various industries. Known for successfully leading cross-functional teams to deliver projects on time and within scope. Demonstrated ability to manage project lifecycles and implement process improvements.
Everything from initial phone call, setting up inspection, walkthrough with customers and setting up how the job process with the customer along with others involved
Throughout my mitigation experience even as a lead technician i have been trained along with preformed project manager tasks and responsibilities since the beginning
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Manager
Altru Restoration
Omaha, NE
06.2025 - Current
- Coordinated project timelines and resources to ensure timely completion of restoration tasks.
- Assisted in budget management
- Communicated with clients to address inquiries and provide project updates effectively.
- Collaborated with subcontractors to align on project scopes and enhance workflow efficiency.
- Engaged in problem-solving discussions to mitigate risks and resolve project challenges effectively.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed plans and assisted to get end goal complete while using IICRC standards as my guidlines
Carpet Cleaner
Stanley Steemer
Omaha, NE
09.2023 - 06.2025
- Operated carpet cleaning machinery to ensure thorough cleaning and stain removal.
- Adhered to safety protocols while handling cleaning chemicals and equipment.
- Assisted in training new team members on equipment usage and cleaning techniques.
- Evaluated customer needs to recommend appropriate cleaning services and products.
- Conducted pre-cleaning inspections to identify areas requiring special attention.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated in equipment safely and took care to watch out for children and pets.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
Lead Technician
United Water Restoration Group
Omaha, NE
11.2021 - 09.2023
- Supervised restoration projects, ensuring compliance with safety regulations and quality standards.
- Trained and mentored junior technicians on equipment usage and restoration techniques.
- Coordinated project timelines, optimizing workflow and resource allocation for efficiency.
- Conducted site assessments to identify damage and recommend appropriate restoration solutions.
- Maximized abilities as a water mitigation tech through troubleshooting varying different jobs
Assistant Technician
Roto-Rooter
Omaha, NE
02.2021 - 11.2021
- Assisted in troubleshooting equipment issues to ensure optimal performance and minimize downtime.
- Supported senior technicians in routine maintenance tasks, enhancing overall team efficiency.
- Conducted inventory checks and organized supplies, ensuring readiness for daily operations.
- Collaborated with team members to execute technical projects, fostering a cooperative work environment.
- Learned the basics of water mitigation through IICRC
Landscaper
Pond Doctors
Omaha, NE
03.2020 - 02.2021
- Operated landscaping tools and equipment to maintain properties efficiently.
- Assisted in the installation of water features and irrigation systems for optimal functionality.
- Collaborated with team members to execute landscape design plans effectively.
- Ensured compliance with safety protocols while performing landscaping tasks.
- Provided support in planting, pruning, and mulching to enhance property aesthetics.
- Performed planting, watering, mulching, and edging of lawns.
- Cleaned ponds throughout vary weather
Education
High School Diploma -
Fremont High
Fremont, NECertificate - Water Mitigation
IICRC
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Strong communication skills
- Structural drying techniques
- Organizational growth
- Team collaboration
- Advanced problem solving
- Continuing education commitment
- Safety protocol adherence
- Dehumidification strategies
- Moisture detection proficiency
- Pack-out coordination
- Inventory documentation
- Water extraction expertise
- Decision making aptitude
- Mold remediation
- Tile and grout cleaning
- Documentation skills
- System monitoring
- Hazardous materials handling
Certification
IICRC
certified in
Applied Structural Drying & Water Damage Restoration
Timeline
Project Manager
Altru Restoration
06.2025 - Current
Carpet Cleaner
Stanley Steemer
09.2023 - 06.2025
Lead Technician
United Water Restoration Group
11.2021 - 09.2023
Assistant Technician
Roto-Rooter
02.2021 - 11.2021
Landscaper
Pond Doctors
03.2020 - 02.2021
High School Diploma -
Fremont High
Certificate - Water Mitigation
IICRC