Motivated sales professional with experience in retail and guest service. Skilled in building customer relationships, identifying needs, and delivering personalized recommendations that support revenue growth. Known for teamwork, strong people skills, and consistent follow-through.
Work History
Guest Experience Specialist
5 Months
Bobs Discount Furniture | 07.2025 - 12.2025
Generated over $188,000 in individual sales revenue within six months while working 2-3 days a week.
Maintained an average transaction value of approximately $2,500 through consultative selling.
Conducted outbound customer cold call follow-ups to convert previous store visits into completed sales.
Guided customers through purchasing decisions using product knowledge and personalized recommendations.
T-Mobile Sales Associate
5 Months
United Wireless | 12.2024 - 05.2025
Generated $135,000 in annual sales revenue in a low-traffic retail environment.
Utilized customer account management systems to identify sales and upselling opportunities.
Handled customer calls, resolved account concerns, and provided personalized solutions.
Maximized sales opportunities through relationship building and consultative selling, still ensuring a helpful and positive experience.
Sterile Processing Technician
9 Months
Henry Ford Hospital Main Campus | 01.2026 - 10.2026
Operated sterilization equipment while maintaining infection prevention and safety standards.
Inspected, assembled, and prepared surgical instruments for medical procedures.
Maintained accurate sterilization records and quality control documentation.
Prepared surgical case carts according to surgeon preferences and procedural requirements.
Education
Associate of Arts - Business Administration
Wayne County Community College | Detroit, MI | 05-2027
Skills
Customer Relationship Management
Consultative Selling
Sales Negotiation
Revenue Growth
Teamwork and collaboration
Interpersonal communication
Certification
Certified Registered Central Service Technician (CRCST)
Healthcare Sterile Processing Association (HSPA)
Issued 11/19/2025