Evan Williams
Raleigh
Summary
Experienced with sterilization techniques critical to maintaining safe clinical environment. Utilizes decontamination procedures to ensure all instruments meet stringent cleanliness standards. Knowledge of regulatory compliance and best practices in infection control. Also,
as a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
Night and Day Dental
06.2025 - Current
- Sterilized surgical instruments following strict protocols to ensure patient safety.
- Operated sterilization equipment, maintaining compliance with industry standards and regulations.
- Managed inventory of sterile supplies, optimizing organization and accessibility for clinical staff.
- Conducted routine quality control checks on sterilization processes to uphold operational excellence.
- Wrapped trays, instrument packs, and sets.
Detail Manager
BDS
12.2024 - Current
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Inspected finished work to verify employee compliance with detailing standards.
- Coordinated exterior and interior washing of vehicles according to customer wishes.
- Trained detail team to deliver best possible service to customers with quality work.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Oversaw inventory, equipment maintenance and bay cleaning.
- Built reputation for comprehensive detail work covering bodies, interiors and engine compartments.
Dental Billing and Coding Intern
Wake Technical Community College
03.2025 - 04.2025
- Completed hands-on training in dental insurance claims, coding procedures, and billing workflows.
- Practiced data entry into simulated electronic health record systems for patient demographics, treatment plans, and procedures.
- Processed mock claims and documentation in compliance with HIPAA and dental insurance standards.
- Gained exposure to dental office operations including scheduling, billing audits, and patient account management.
Porter
Weaver Brothers Volvo
10.2023 - 05.2024
- Supported operations and coordinated service vehicle movement; demonstrated efficiency, teamwork, and client care.
- Assisted multiple departments, reinforcing communication and organization transferable to healthcare environments.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
Lot Attendant Manager
Sanford Imports
07.2023 - 10.2023
- Managed staff schedules and logistics with a focus on accuracy and time management.
- Maintained detailed records—skills beneficial for billing documentation and insurance tracking.
Porter
Hanna Imports
08.2022 - 07.2023
- Provided customer-facing services and maintained high standards of client satisfaction.
Detailer
Tesla
06.2021 - 07.2022
- Honed attention to detail and task precision, important traits for coding and claims processing.
Education
High School Diploma -
Hillside High School
08.2020
Certificate - Dental Billing And Coding
Wake Technical Community College
04-2025
Skills
- Dental Billing & Coding (CDT, ICD-10, CPT)
- Insurance Verification & Claims Processing
- HIPAA Compliance
- Patient Scheduling and Reception
- Training and mentoring
- Team management
- Team building
- Shop management
Certification
- Dental Billing and Coding Certificate
- Wake Technical Community College — Completed 2025-04-28
Timeline
Sterile Processing Technician
Night and Day Dental
06.2025 - Current
Dental Billing and Coding Intern
Wake Technical Community College
03.2025 - 04.2025
Detail Manager
BDS
12.2024 - Current
Porter
Weaver Brothers Volvo
10.2023 - 05.2024
Lot Attendant Manager
Sanford Imports
07.2023 - 10.2023
Porter
Hanna Imports
08.2022 - 07.2023
Detailer
Tesla
06.2021 - 07.2022
Certificate - Dental Billing And Coding
Wake Technical Community College
High School Diploma -
Hillside High School