
I'm a creative and hardworking professional with four years of experience in customer service, social media content creation, and building strong relationships with clients. I genuinely enjoy making people happy and always strive to understand what each client wants so I can give them the best experience possible. I take pride in being reliable, organized, and a great communicator. I'm excited to bring my creativity, positive attitude, and passion for helping people to a marketing team where I can continue learning, creating engaging content, and helping brands grow.
● Provided personalized service to 500+ clients over four vears, building lasting relationships and fostering customer loyalty
● Managed appointment scheduling, client communications, and an organized daily calendar.
• Processed client payments and handled daily transactions accurately.
• Developed content ideas based on current trends and participated in creating social media posts and videos.
• Consulted with clients to understand their vision and transform their ideas into personalized results
•Resolved client concerns professionally ensuring a positive customer experience.
•Promoted salon services through social media by creating engaging content and showcasing client transformations.
Customer Service
Communication
Creative Thinking
Video Editing
Time Management
Organization
Punctuality
Problem-Solving
Content Creation
Team Collaboration
Adaptability
Bilingual (English & Spanish)