Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Evangeline Cruz-Perez

Jersey City,NJ

Summary

Business Administration sophomore, with a concentration in Strategic Human Capital Management, seeking part-time roles in customer service. Active participant in MUFUSA (Montclair Filipino Club) and the Marketing Club, known for strong communication and customer engagement skills. Dedicated to providing flexible and personalized service to enhance customer experiences.

Overview

5
5
years of professional experience

Work History

Cashier

Hudson Greene Market
Jersey City, United States
11.2024 - Current
  • Utilized effective communication skills to engage with customers and foster a welcoming environment.
  • Processed efficient and accurate cash, check, debit, and credit card payments using the POS system.
  • Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Followed safety procedures when operating machinery, including grinders and espresso machines.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.

Cookie Crew

Insomnia Cookies
Hoboken, United States
04.2024 - 11.2024
  • Maintained cleanliness and organization of the workspace to ensure efficiency.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Executed cash handling procedures with accuracy and attention to detail.
  • Served food quickly for positive guest experiences.

Team Member

Milk & Cream Cereal Bar
Jersey City, United States
05.2021 - 04.2024
  • Collaborated with team members to ensure timely and efficient service during busy hours.
  • Supported the training of new staff members on best practices for customer service.
  • Engaged with customers to provide product knowledge and address inquiries.

Education

Bachelor of Science - Business Administration

Feliciano School of Business - Montclair State University
Montclair, NJ
05-2028

High School Diploma -

St Dominic Academy
Jersey City, NJ
06-2024

Skills

  • Teamwork
  • Effective communication
  • Work ethic and integrity
  • Customer service
  • Cash handling expertise
  • Customer relations

Timeline

Cashier

Hudson Greene Market
11.2024 - Current

Cookie Crew

Insomnia Cookies
04.2024 - 11.2024

Team Member

Milk & Cream Cereal Bar
05.2021 - 04.2024

Bachelor of Science - Business Administration

Feliciano School of Business - Montclair State University

High School Diploma -

St Dominic Academy
Evangeline Cruz-Perez