Detail-oriented Gonzaga student with a proven ability to solve problems effectively, contributing to organizational success in various roles. Recognized for willingness, teamwork and a courteous approach to clients. Committed to fostering positive working relationships and delivering high-quality results.
Overview
4
4
years of professional experience
Work History
Busser
Charcoal
Edmonds, WA
05.2024 - 09.2024
Stocked service areas with supplies such as coffee, food, tableware, and linens.
Supported serving staff in delivering accurate and well-presented food orders.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Maintained a friendly attitude towards customers at all times.
Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
Managed inventory of cleaning supplies and tableware, ensuring availability at all times.
Effectively multitasked within fast-paced environment.
Fielder
Mariners Major League Baseball
Seattle, WA
05.2020 - 10.2023
Contribute to guests' exceptional experiences at the ballpark by distributing promotional items at assigned locations and leading various attractions located throughout the ballpark.
Independently lead attraction operations, including: Leading Media Dining entry operations: greeting Media, working the register, handling money, taking meal orders, transferring money to designated location.
Welcome guests to the ballpark with energy, excitement, and friendly demeanor.
Support promotional item distribution: welcome and energize guests, organize and distribute promotional items at gates and select areas throughout the ballpark.
Leading Kids Corner: greeting guests, assuring safe practices are being upheld in batting cages, tracking equipment inventory, calling in found and/or found Children.
Leading Kids Club operations: printing and issuing club passes, assuring all booths are stocked and supplied with giveaway bags, teaching/troubleshooting the Kids Club sign-up process with prospective members, effectively communicating with Mariners guests, working with the Mariners Marketing team to perform other Kids Club duties as assigned
Performs all attraction functions independently, with the ability to multi-task duties simultaneously.
Proactively identify issues or guest concerns and address with management.
Busser
Chinooks Restaurant
Seattle, WA
04.2022 - 09.2022
Cleared tables to maintain high turnover rate and minimize wait times.
Cleared, cleaned and sanitized booth and chair cushions and tables.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
Served water, coffee and soft drinks and offered refills to promote excellent customer service.
Followed safety and sanitation guidelines in accordance with local health regulations.
Helped employees complete required activities during peak periods.
Expedited food to tables to assist servers during busy periods.
Notified manager of issues with equipment or breakage.
Construction Assistant
Heverley Construction
Seattle, WA
03.2021 - 09.2021
Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Used picks and shovels to dig, spread and level dirt and gravel.
Used wheelbarrow to move debris and material to designated areas on jobsite.
Performed demanding physical work over extended periods and modeled positive attitude.
Cleaned or prepared construction sites to eliminate hazards.
Education
Business Marketing
Gonzaga University
Spokane, WA
05-2027
American Sign Language (ASL)
BYU
Online
High School Diploma -
King's High School
Shoreline
06.2023
Skills
Sign Language (ASL)
Outgoing and friendly
Strong problem solver
Professional and mature
Quick learner
Positive attitude
Product and service understanding
Relationship Building
Support services
Hobbies
American Sign Language as an extracurricular activity.
Outdoor enthusiast.
Biking, hiking, skiing, and camping.
Pursuing guitar.
Avid chess player.
Rock Wall Climbing.
References
References for Josiah Ebel
Trevor Gooby
Mariners
tgooby@mariners.com
(412) 215-8767
Jin Link
General Manager Charcoal Restaurant
(425) 931-1292
Dr. Jo Munson
Audiologist at Seattle Hearing
seattlehearing@gmail.com
(206) 713-2637
Timeline
Busser
Charcoal
05.2024 - 09.2024
Busser
Chinooks Restaurant
04.2022 - 09.2022
Construction Assistant
Heverley Construction
03.2021 - 09.2021
Fielder
Mariners Major League Baseball
05.2020 - 10.2023
Business Marketing
Gonzaga University
American Sign Language (ASL)
BYU
High School Diploma -
King's High School
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