EVANGELINE INFANTE
San Diego,CA
Summary
Helpful Telephone Operator adept at providing detailed and correct information to inquiring customers. Skilled in front desk management and call routing. Displays poised and eloquent demeanor to convey positive company image.
Overview
4
4
years of professional experience
Work History
RECEPTIONIST / PABX TELEPHONE OPERATOR
BANAHAW MINING AND DEVELOPMENT CORPORATION
08.1987 - 05.1988
- Operated multi-line telephone system to answer and direct high volume of calls.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
Clerk/Typist 3
EMBASSY OF THE REPUBLIC OF SINGAPORE
04.1984 - 02.1985
- Interacted with customers by phone, email, or in-person to provide information.
- Improved document organization by efficiently managing electronic and paper filing systems.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
- Provided meeting support by taking minutes and dictations.
- Enhanced office efficiency by maintaining a clean, organized workspace for optimal productivity.
Education
Associate of Science - SECRETARIAL
JOSE RIZAL COLLEGE
MANDALUYONG CITY, PHILIPPINES05.1983
Skills
- Multi-Line Telephone Systems
- Customer Relations
- Interpersonal Communication
- Organization
COOKING/BAKING, GARDENING, SINGING AND DANCING
I took a Cookery Course and have completed 160 training hours from January 7, 2019 to February 22, 2019 at Pasig City Institute of Science Technology.
Timeline
RECEPTIONIST / PABX TELEPHONE OPERATOR
BANAHAW MINING AND DEVELOPMENT CORPORATION
08.1987 - 05.1988
Clerk/Typist 3
EMBASSY OF THE REPUBLIC OF SINGAPORE
04.1984 - 02.1985
Associate of Science - SECRETARIAL
JOSE RIZAL COLLEGE
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