Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evangeline Jacobo

Ogden,UT

Summary

Skilled Customer Service Representative with 1 year of experience in resolving complex customer inquiries. Possess strong communication skills, problem-solving abilities and demonstrate high adaptability to fast-paced environments. Previous professional roles have demonstrated a consistent history of enhancing customer satisfaction and team productivity. Hardworking high school student seeking employment. Ready to utilize my skills and develop more kwodleged to further my working experience.1 year of experience customer service/ food prep at fast food vendors.3 years of cheer experience with multiple fundraising from hope walks to volunteering around the community for children, and taking on any community work around. As well as 6 months of experience with special needs children as a teacher assistant who helped create a fun and safe atmosphere for children of all ages to play and learn while monitoring activities.

Overview

1
1
year of professional experience

Work History

CSR

Domino’s Pizza
Ogden
04.2024 - 09.2024
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Managed multiple tasks simultaneously while providing excellent customer service experience.
  • Took orders in person and over telephone, generating additional revenue.
  • Prepped, prepared and packaged orders for delivery and walk-ins.
  • Followed all safety and GMP policies.

Taboo Pizza

Taboo Pizza
Ogden, UT
06.2023 - 11.2023
  • Collected money, provided change and recorded transactions on receipts.
  • Prepare food according to standards and customers service.
  • Maintain cleanliness (swept floors, wiped and sanitized counters, moped floors and disposed garbage).
  • Follow safety guidelines and GMP - Adhering to food handling and hygiene standards. Wearing proper attire, and reporting any safety concerns.
  • Adhering to set schedules planned by management.

Education

High School Diploma -

Ogden High School
Ogden, UT
05-2025

Skills

  • Customer focus
  • CRM software
  • Complaint handling
  • Team player
  • Hard working
  • Problem solver
  • Attention to detail
  • Communication

Timeline

CSR

Domino’s Pizza
04.2024 - 09.2024

Taboo Pizza

Taboo Pizza
06.2023 - 11.2023

High School Diploma -

Ogden High School
Evangeline Jacobo