Summary
Overview
Work History
Education
Timeline
Generic

EVANGELINE OBANNON

Columbus,OH

Summary

Professional packer with strong focus on efficiency, accuracy, and organization. Adept at working within team to meet tight deadlines and adapt to shifting priorities. Skilled in inventory management, quality control, and safety procedures. Reliable and results-driven with commitment to maintaining high standards in every task.

Overview

7
7
years of professional experience

Work History

Mbp Packing

Target
09.2021 - Current
  • Utilized packing materials and supplies to protect items during transit.
  • Inspected incoming and outgoing shipments for accuracy and quality.
  • Packaged items for shipment according to company guidelines.
  • Assisted with inventory management by labeling and counting stock.
  • Sorted and organized products for easy access during packing.

Shoe Sales Associate

Macys Department Store
03.2018 - Current
  • Organized shoe displays to create an appealing shopping environment.
  • Helped customers try on shoes and offered styling advice.
  • Managed returns and exchanges while, ensuring customer satisfaction.
  • Processed transactions at cash register and handled payments.
  • Provided product information and answered questions about shoe features.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
  • Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
  • Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Customer Service Representative

DSW Shoe Warehouse
05.2018 - 03.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

No Degree - Dental Hygiene

Columbus State Community College
Columbus, OH

Timeline

Mbp Packing

Target
09.2021 - Current

Customer Service Representative

DSW Shoe Warehouse
05.2018 - 03.2021

Shoe Sales Associate

Macys Department Store
03.2018 - Current

No Degree - Dental Hygiene

Columbus State Community College

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EVANGELINE OBANNON