Summary
Overview
Work History
Education
Skills
Timeline
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Evangeline VanDuinen

Moncks Corner,SC

Summary

Detail-oriented professional with continuous customer service excellence and health & safety compliance at Publix. Skilled in multi-tasking, time management, and proactive problem-solving to reduce queue times and enhance customer satisfaction. Known for fostering team collaboration and ensuring product quality, cultivating customer loyalty, and supporting operational efficiency through exceptional service.

Overview

2
2
years of professional experience

Work History

Bakery Apprentice

Publix
09.2023 - Current
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Delivered energetic responses to customers in-store and by telephone.
  • Ensured compliance with food safety regulations by consistently maintaining a clean and organized workspace.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.

Front Service Clerk

Publix
08.2023 - 11.2023
  • Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
  • Managed high volume of incoming and outgoing telephone calls to meet daily business demand.
  • Resolved customer issues with professionalism, escalating concerns to management when necessary.
  • Handled sensitive information confidentially when processing personal data and payment details.

Cashier

Publix
10.2022 - 08.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Berkeley High School
Moncks Corner, SC
05-2023

Skills

  • Customer Service Excellence
  • Attention to Detail
  • Time Management
  • Product Quality Assurance
  • Team Collaboration
  • Phone Etiquette
  • Multi-Tasking
  • Health & Safety Compliance

Timeline

Bakery Apprentice

Publix
09.2023 - Current

Front Service Clerk

Publix
08.2023 - 11.2023

Cashier

Publix
10.2022 - 08.2023

High School Diploma -

Berkeley High School

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Evangeline VanDuinen