Evanie Arias
Tuscaloosa,AL
Summary
Hardworking team leader offering years of food service experience.
Obtained the shift lead position by prioritizing food safety and top-notch customer service.
Committed to ensuring guests feel welcomed and comfortable, as they are the most important.
Highly motivated employees with positive words and attitudes for a desire to take on new challenges.
Strong work ethic, adaptability, and exceptional interpersonal skills.
Proficient in customer service, multitasking, and time management abilities, results-driven Food Service Supervisor with a proven track record in staff leadership, problem resolution, and customer service. Adept at training teams and ensuring compliance with health and safety standards to enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Food Service Supervisor
In N Out Burger
Milpitas, CA
07.2020 - Current
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Monitored actions of staff and customers to uphold health and safety standards.
Front Desk Representative
Planet Fitness
Tuscaloosa, AL
04.2023 - 05.2024
- Answered incoming calls, directed callers to appropriate personnel and took messages as needed.
- Greeted customers in a friendly and courteous manner.
- Verified customer identification and processed payments for services rendered.
- Maintained accurate records of guest information, including contact details and preferences.
- Ensured that all front desk areas were clean, organized and stocked with necessary supplies.
- Resolved customer complaints in a professional manner while ensuring their satisfaction was met.
Education
Bachelor of Business - Finance
The University of Alabama
Tuscaloosa, AL05-2026
Skills
- Quality Assurance Policies
- Staff Leadership
- Problem Resolution
- Task Prioritization
- Problem-Solving
- Friendly, Positive Attitude
- Team Management
- Customer Service
- Team Building
- Multitasking
Timeline
Front Desk Representative
Planet Fitness
04.2023 - 05.2024
Food Service Supervisor
In N Out Burger
07.2020 - Current
Bachelor of Business - Finance
The University of Alabama