Amanda Cruz
Hamlet,United States
Summary
Hardworking team leader offering 15 years of food service experience. Dedicated to food safety and top-notch customer service. Dedicated to effective policy, procedures and service updates. Successful at organizing, assigning and overseeing work with a disciplined management style. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
South Carolina Department Of Corrections
Columbia , SC
2021.02 - Current
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Provided direction to staff on proper preparation techniques for menu items.
- Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Prepared workstations with ingredients and tools to increase efficiency.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Observed food safety and sanitation protocols to reduce germ spread.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Oversaw food preparation, production and presentation according to quality standards.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Food Services Manager
Elk Grove Unified School District
Sacramento , CA
2008.04 - 2019.06
- Maintained records of food inventory, supplies, and equipment.
- Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
- Assigned tasks and monitored progress of all kitchen personnel.
- Ensured proper portioning and serving of meals according to established standards.
- Resolved customer complaints promptly in a professional manner.
- Performed routine maintenance checks on all kitchen equipment including ovens, stoves, refrigerators.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Adhered to company food, safety, quality and sanitation policies.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
- Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
House Cleaner
Emma's Cleaning
Sacramento , CA
2006.11 - 2008.04
- Swept, mopped, vacuumed and polished floors of all types.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Emptied wastebaskets and replaced liners.
- Transported trash bags to designated outdoor receptacles for disposal.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
Sales Associate
Value City Department Store
Erie , PA
1997.10 - 2006.11
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
Education
High School Diploma -
East High School
Erie, PA1999-06
Skills
- Staff Leadership
- Food Preparation
- Staff Supervision
- Quality assurance understanding
- Food presentation
- Sanitation Standards
- Waste Reduction
- Portion Control
- Food Storage
- Quality assurance policies
- Portioning
Certification
- ServSafe Certification
Timeline
Food Service Supervisor
South Carolina Department Of Corrections
2021.02 - Current
Food Services Manager
Elk Grove Unified School District
2008.04 - 2019.06
House Cleaner
Emma's Cleaning
2006.11 - 2008.04
Sales Associate
Value City Department Store
1997.10 - 2006.11
High School Diploma -
East High School
- ServSafe Certification
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