Evanna Tchir
Manville,NJ
Summary
Results-driven Operations Manager with a proven track record in staff training, program development, and client-focused service. Achieved targeted performance metrics through effective teamwork and communication.
Overview
13
13
years of professional experience
Work History
Operations Manager and Flexologist
Stretchlab
Morristown, NJ
12.2020 - Current
- Develop treatment plans tailored to individual clients' unique needs and goals while educating to provide exceptional one-on-one assisted stretching sessions.
- Provide one-on-one teaching to new staff for successful onboarding and completion of Flexologist Training Program for 100% success rate.
- Evaluate performance metrics of Flexologist team to identify areas for process improvement and staff development to improve first visit conversions hitting 33% goals and 90% utilization.
- Implemented training programs for staff to improve stretching service techniques and customer interactions during monthly meeting in-services addressing various injuries, common goals, varying health conditions, etc.
- Collaborate with leadership to refine business strategies and enhance operational efficiency including streamlining inventory processes for four studio locations.
Wellness Director
Greater Somerset County YMCA
Somerville, NJ
06.2019 - 12.2020
- Facilitated quarterly training meetings for group exercise instructors, chronic disease prevention coaches, personal trainers, and wellness studio staff to improve service delivery.
- Developed health and fitness initiatives, creating specialty programming for youth, seniors, and individuals of all abilities to promote inclusive wellness.
- Coordinated partnerships with local health organizations, enhancing community outreach through collaboration with Zufall Health, Steeplechase Cancer Center, and Somerset RWJUH.
Exercise Physiologist
Fox Rehabilitation Services
Somerset, NJ
05.2015 - 07.2020
- Conducted in-services for healthcare professionals on proper body mechanics and assisted-living professionals on implementing exercise-focused activities to enhance client care.
- Taught Strength, Mobility, and Balance classes to 30 assisted living residents, focusing on fall prevention while providing one-on-one support for individuals requiring additional attention.
- Worked successfully with a multidisciplinary team to accomplish goals and address issues related to our clients.
Teaching Assistant
Rutgers, The State University of New Jersey
New Brunswick, NJ
05.2013 - 05.2014
- Supported Dr. Susan Kaplowitz in developing course materials for Foundations of Exercise Science and Exercise and Aging courses.
- Evaluated assignments and delivered constructive feedback to enhance student understanding and performance on course work and final presentations.
- Developed interactive exercises to facilitate student learning about various disabilities.
Education
MBA -
Rutgers University
Camden, NJ01-2027
Massage And Bodywork Therapy -
Academy of Natural Health Sciences
Woodbridge, NJ01-2015
Bachelor of Science - Exercise Science And Sport Studies
Rutgers University
New Brunswick, NJ01-2014
Skills
- Program development
- Staff training
- Exercise instruction
- Student mentoring
- Teamwork
Timeline
Operations Manager and Flexologist
Stretchlab
12.2020 - Current
Wellness Director
Greater Somerset County YMCA
06.2019 - 12.2020
Exercise Physiologist
Fox Rehabilitation Services
05.2015 - 07.2020
Teaching Assistant
Rutgers, The State University of New Jersey
05.2013 - 05.2014
MBA -
Rutgers University
Massage And Bodywork Therapy -
Academy of Natural Health Sciences
Bachelor of Science - Exercise Science And Sport Studies
Rutgers University