Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse
Evanna Thomas

Evanna Thomas

Denver,CO

Summary

Proven PCA at Antonina Health Care, adept in emotional support and vital signs monitoring, significantly improved patient wellbeing. Expert in HIPAA compliance and compassionate care, I fostered trust with families and enhanced patient comfort. My strategic approach in diverse roles boosted client satisfaction and operational efficiency, showcasing my ability to deliver results across healthcare and legal sectors.

Overview

9
9
years of professional experience
1
1
Certification

Work History

PCA

Antonina Health Care
04.2021 - 11.2023
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.

Sales Manager

Boost Mobile Store
03.2018 - 03.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Legal Assistant

Law Office of Cornell Johnson
04.2015 - 09.2018
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.

Education

CNA Certification - Nursing Assistant

Cross Purpose
Englewood, CO

High School Diploma - General Studies

Martin Luther King Jr. , Early College
Denver, CO
05.2015

Skills

  • Personal hygiene assistance
  • Behavioral management
  • Emotional support
  • Dementia care
  • Compassionate care
  • Vital signs monitoring
  • HIPAA compliance
  • Emergency response
  • Infection control
  • End-of-life care
  • Continuing education
  • Diabetes management
  • Medical terminology

Certification

  • CPR/AED Certification
  • Certified Sales Professional (CSP)
  • Microsoft Office Specialist (MOS) Certification
  • Basic Life Support Certification (BLS)

Timeline

PCA

Antonina Health Care
04.2021 - 11.2023

Sales Manager

Boost Mobile Store
03.2018 - 03.2020

Legal Assistant

Law Office of Cornell Johnson
04.2015 - 09.2018

CNA Certification - Nursing Assistant

Cross Purpose

High School Diploma - General Studies

Martin Luther King Jr. , Early College

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Evanna Thomas