Evans Amankwaah
Krum
Summary
A highly motivated and diligent student at KNUST, pursuing a BA in Political Studies, seeking to leverage strong computer skills, excellent communication abilities, and practical experience to contribute effectively in a professional environment. Eager to apply learned knowledge and dedication to support organizational goals and enhance operational efficiency.
Dynamic and customer-focused professional with experience at Ghana Judicial Service, skilled in customer relationship building and performance analysis. Proven ability to enhance customer loyalty through exceptional service and upselling strategies. Adept at managing inventory and fostering team collaboration to achieve retail goals. Committed to creating inviting environments that drive business success.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
Work History
Pro Shop Attendant
Cashier
04.2021 - Current
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Wrapped, boxed and weighed bakery department products.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
Intern, Clerk and Docket Room Officer
Ghana Judicial Service
09.2024 - 10.2024
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Explored new technologies and approaches to streamline processes.
- Participated in workshops and presentations related to projects to gain knowledge.
- Observed packing operations to verify conformance to specifications.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Edited documents to keep company materials free of grammar errors.
- Coordinated and scheduled meetings and appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
Bachelor of Arts - Political Studies
Kwame Nkrumah University of Science And Technology
Kumasi07-2025
High School Diploma -
Opoku Ware School
Kumasi10-2020
Skills
- Staff training and development
- Social media promotion
- Brand representation
- Customer relationship building
- Manage inventory
- Workplace safety
- Performance analysis
- Upselling strategies
- Team leadership
- Retail metrics and goals
Languages
English
Professional Working
French
Limited Working
Interests
- Music
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- I enjoy helping others and giving back to the community
- Gym Workouts
- Playing Sports
- Reading
- Swimming
- Strategy Games
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
- Personal Development and Self-Improvement
Timeline
Intern, Clerk and Docket Room Officer
Ghana Judicial Service
09.2024 - 10.2024
Pro Shop Attendant
Cashier
04.2021 - Current
Bachelor of Arts - Political Studies
Kwame Nkrumah University of Science And Technology
High School Diploma -
Opoku Ware School