Summary
Overview
Work History
Education
Skills
Timeline
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Eve Mints

Brooklyn,NY

Summary

Highly motivated individual with extensive customer service and sales experience. Outgoing sales professional well versed with greeting and handling high volume of customers with attention and ease. Dedicated and dependable relationship-builder with excellent collaborative ability and superior work ethic.

Overview

4
4
years of professional experience

Work History

Restaurant Manager

Orange Grill Corp.
09.2021 - 02.2022
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Head Bartender

Orange Grill Corp.
12.2019 - 08.2021
  • Managed bar at special events, leading team in providing coordinated service for weddings, private events, birthday celebrations, corporate functions, and social gatherings.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, and sanitation protocol.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Developed craft cocktails to supplement menu changes, sustaining customer interest and solid bar revenue.

Sales Associate

Sunrise Chevrolet
03.2022 - 08.2023
  • Closed sales by overcoming objections, building rapport, negotiating price, and completing purchase contracts.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to best serve their needs.

Education

Bachelor of Science - Forensic Psychology

John Jay College of Criminal Justice of The City University of New York
New York, NY
05.2027

Skills

  • Outgoing personality
  • Friendly and enthusiastic
  • Customer Relationship Management
  • Exceptional customer service
  • Goal-oriented
  • Excellent people skills
  • Customer engagement
  • Complex problem solving

Timeline

Sales Associate

Sunrise Chevrolet
03.2022 - 08.2023

Restaurant Manager

Orange Grill Corp.
09.2021 - 02.2022

Head Bartender

Orange Grill Corp.
12.2019 - 08.2021

Bachelor of Science - Forensic Psychology

John Jay College of Criminal Justice of The City University of New York

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Eve Mints