Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christian Bass

Topeka,KS

Summary

Accomplished Restaurant Manager at Burger King, adept in team leadership and operations management, significantly enhanced customer satisfaction through innovative service standards. Skilled in inventory control and passionate about staff development, consistently demonstrated adaptability and problem-solving abilities, contributing to a positive work environment and efficient, quality service delivery. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Burger King
01.2020 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

Cleaning Contractor

Dust Busters
01.2020 - Current
  • Enhanced customer satisfaction by providing thorough and efficient cleaning services.
  • Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
  • Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
  • Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
  • Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
  • Developed customized cleaning plans tailored specifically to each client''s unique needs.
  • Contributed to the growth of the business by securing long-term contracts with satisfied customers.
  • Expanded clientele through effective networking and promotion of company services.
  • Implemented environmentally friendly cleaning practices to reduce environmental impact without compromising quality.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.

Carpenter

TRADEMAN
01.2019 - 02.2020
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Measured materials to determine sizes and quantity required for construction project.
  • Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Measured, drilled and sawed materials to perform successful home improvements.
  • Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
  • Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks.
  • Discarded debris and disposed waste to maintain cleanliness and quality standards.
  • Safely operated electric cordless and hammer drills and cutting torches.
  • Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
  • Followed protocols and stayed organized to provide personal and teammate safety.

Laborer

GO TECH
05.2017 - 10.2018
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained organized and clean work areas at all times on job sites.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Worked alongside team to accomplish work goals according to schedule.
  • Buried fiber optic cable
  • Shoveled, drilled, dug holes for new lines
  • Performed general housekeeping and cleaning tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Used variety of hand and power tools to complete tasks.
  • Operated bulldozers, excavators and cranes to facilitate precise excavation and grading.

Assembly Line Operator

Berry Plastics
01.2017 - 05.2018
  • Trained new employees on assembly procedures, fostering a supportive work environment and promoting teamwork among staff.
  • Collaborated with team members to identify process improvements, resulting in increased productivity and reduced waste.
  • Displayed strong initiative by proactively seeking additional responsibilities and volunteering for overtime when required, demonstrating commitment to the company''s success.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Managed time effectively to meet or exceed daily production goals while maintaining high-quality output.
  • Maintained a clean and organized workspace, adhering to safety guidelines and reducing workplace accidents.
  • Monitored production to verify quality and completion of task in designated timeframes.
  • Collected material and equipment required for assembling process to determine durability of structure.

Laborer

ABI
01.2016 - 01.2017
  • Understood and followed verbal and written instructions to complete work correctly.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained organized and clean work areas at all times on job sites.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
  • Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.

Education

GED -

Labette Community College
Parsons, KS
05.2016

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Operations Management
  • Passion for customer satisfaction
  • Shift Management
  • Organization and prioritization
  • Complaint resolution
  • Time management
  • Leadership
  • Adaptability
  • Self Motivating
  • Multitasking
  • Problem Solving
  • Communication
  • Food Service Background
  • Staff Scheduling
  • Schedule Coordination
  • Kitchen equipment operation and maintenance
  • Regulatory Compliance
  • Trained in performance and wage reviews
  • Team Leadership
  • Safe Food Handling
  • Inventory Management
  • Quality Assurance
  • Fire Safety Regulations
  • Building Maintenance
  • Portion Control
  • Highly reliable
  • Outgoing Personality
  • Cleanliness and hygiene
  • Organizational ability
  • Menu Memorization
  • Memory retention
  • Professional Appearance

Certification

  • Food Safety Management, Serv Safe - 2024

Timeline

Restaurant Manager

Burger King
01.2020 - Current

Cleaning Contractor

Dust Busters
01.2020 - Current

Carpenter

TRADEMAN
01.2019 - 02.2020

Laborer

GO TECH
05.2017 - 10.2018

Assembly Line Operator

Berry Plastics
01.2017 - 05.2018

Laborer

ABI
01.2016 - 01.2017

GED -

Labette Community College

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