Summary
Overview
Work History
Education
Languages
Timeline
Generic

Eve Morales

Commerce City,CO

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Cashier

Rocket Fuel
Arvada, CO
10.2023 - 03.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.

Order Fulfillment Associate

Sartorious
Arvada, CO
06.2021 - 09.2023
  • Maintained accurate records of orders, shipments, and inventory.
  • Processed incoming orders in a timely manner according to company standards.
  • Verified order accuracy prior to shipment.
  • Coordinated with other departments to ensure efficient and timely processing of orders.
  • Packaged items for shipping following established procedures.
  • Organized warehouse shelves and bins in an orderly fashion.
  • Operated forklift, pallet jack, or other equipment as needed.
  • Prepared invoices for completed orders using company software system.
  • Assisted with loading and unloading trucks when necessary during peak periods of activity.
  • Performed regular cycle counts to maintain accurate inventory records.
  • Utilized barcode scanners to track all merchandise movements accurately.
  • Adhered strictly to departmental policies and procedures at all times.
  • Pulled and packed products from shelves based on customer orders.

Warehouse Order Puller

Cinch® Jeans
Westminster, CO
09.2020 - 05.2021
  • Organized and stocked warehouse shelves with inventory.
  • Maintained accurate records of all orders pulled, shipped and received.
  • Loaded pallets onto delivery trucks according to company guidelines.
  • Verified accuracy of order picking documents against actual items picked.
  • Utilized barcode scanning system to record stock movements in the warehouse.
  • Prepared labels for shipments using shipping software applications.
  • Maintained a clean work area by sweeping, mopping, dusting, and organizing supplies.
  • Assisted other personnel in loading, unloading incoming, outgoing shipments.

Shop Employee

Jimmy Johns Gourmet Subs
Thornton, CO
02.2019 - 08.2020
  • Greeted customers and provided assistance with inquiries.
  • Organized backroom storage areas to maximize efficiency.
  • Performed cashier duties such as processing sales transactions, handling returns, and answering customer questions regarding payment methods.
  • Maintained cleanliness of work area including sweeping floors and dusting shelves.
  • Operated register to process cash or credit card payments for purchases.
  • Replenished stock on shelves according to inventory records.
  • Provided excellent customer service by assisting customers with locating desired products and offering advice on product selection.
  • Checked expiration dates on food items regularly to ensure freshness.
  • Adhered to safety regulations when operating machinery or equipment related to store operations.
  • Answered phone calls promptly and directed calls appropriately.

Manager

Jimmy John's Gourmet Sandwiches
Stapleton, CO
12.2016 - 11.2018
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Monitored staff performance and addressed issues.

Education

High School Diploma -

Adams City Hogh School
Commerce City, CO
05-1998

Languages

Spanish
Professional

Timeline

Cashier

Rocket Fuel
10.2023 - 03.2024

Order Fulfillment Associate

Sartorious
06.2021 - 09.2023

Warehouse Order Puller

Cinch® Jeans
09.2020 - 05.2021

Shop Employee

Jimmy Johns Gourmet Subs
02.2019 - 08.2020

Manager

Jimmy John's Gourmet Sandwiches
12.2016 - 11.2018

High School Diploma -

Adams City Hogh School

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Eve Morales