Summary
Overview
Work History
Education
Skills
Timeline
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Eve Pettigrew

Eve Pettigrew

Westminster,MD

Summary

Innovative and tactical leader that has held multiple roles throughout my career with BJS Wholesale Club, advancing operational efficiencies and streamlining processes to impact positive sales and customer satisfaction levels. Motivating leader focused on executing and support of operations, while ensuring policies and procedures are upheld. Looking to further expand those skills in other industries.

Overview

11
11
years of professional experience

Work History

ASSISTANT CLUB MANAGER

BJS Wholesale Club
09.2020 - Current
  • Orchestrated operations, strategies, and development projects to drive business toward positive performance on key areas, including sales, shrinkage, and turnover
  • Enforce adherence to policies, procedures, and standards
  • Minimized inventory shrinkage through tracking full production and order processes to verify and resolve causative factors
  • Developed a strong management team that motivated staff and fostered constant growth
  • Selected to spearhead club audit process and compliance
  • Honed highly efficient personnel, lowered employee turnover, and boosted overall workforce morale, by strengthening feedback and action process and carrying out innovative team growth and development initiatives
  • Gave direct instructions and feedback to ensure time sensitive projects on were completed on time.

HUMAN RESOURCES MANAGER

BJS Wholesale Club
08.2019 - 12.2020
  • Responsible for supporting administrative functions in the club
  • Responsible for participating in the hiring process as assigned
  • Facilitate and coordinate team member orientation, benefit enrollment, assist in updating and maintaining HR records, filing, and team member communication
  • Responsible for comprehensive scheduling processes and payroll.

ASSET PROTECTION MANAGER

BJS Wholesale Club
12.2019 - 09.2020
  • Responsible for safety, asset protection, and inventory control
  • Leads and executes inventory counts, supervises, and directs the work of team members in the asset protection and inventory control departments
  • Creates and maintains a safe club environment through the execution of theft deterrence strategies, member engagement and delivery of our safety standards
  • Manages physical and systemic processes, reverse logistics processes, and ensures inventory controls and count accuracy in the club
  • Monitors and executes all company asset protection programs.

Frontline/Membership associate

10.2013 - 08.2019
  • Spent 13 years as a stay at home mom and military spouse; volunteering at school functions, classroom mom, and field trip chaperone

Education

Associate Of General Studies - Undeclared

Carroll Community College
Westminster, MD

Skills

  • Decision-making capabilities
  • Membership retention
  • Health and safety compliance
  • Scheduling proficiency
  • Sales management
  • Facility Maintenance
  • Forklift certified
  • Servsafe certified

Timeline

ASSISTANT CLUB MANAGER

BJS Wholesale Club
09.2020 - Current

ASSET PROTECTION MANAGER

BJS Wholesale Club
12.2019 - 09.2020

HUMAN RESOURCES MANAGER

BJS Wholesale Club
08.2019 - 12.2020

Frontline/Membership associate

10.2013 - 08.2019

Associate Of General Studies - Undeclared

Carroll Community College

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Eve Pettigrew