Bobbi Jo Lisi
Latrobe,PA
Summary
Highly-motivated manager with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Assistant Club Manager
Rolling Rock Club
04.2023 - Current
- Respect the Clubs customs and traditions
- Set a positive example
- Final Hiring Decisions for Front of House
- Orientations and onboarding for all new staff
- Member Resolutions
- Final approval on all billing for events and private functions
- Develop and maintain standards of operation procedures for all clubhouse functions
- Inspect all areas of the Club House
- Organize and implement approved capital budget purchases
- Communicate with all departments to ensure success of events, functions, and members experiences.
Service Training Director
Rolling Rock Club
04.2012 - 04.2023
- Train all dining service employees on every level; evaluate and maintain staff competence to ensure the highest-level of service and professionalism
- Schedule all dining service staff for daily duties as well as events and other functions, while ensuring staffing levels provide the highest level of service
- Collaborate daily with other managers and departments to provide our membership with an optimum experience.
Assistant Dining Room Manager
Rolling Rock Club
04.2005 - 04.2012
- Coordinated and managed all aspects of the dining room department, including day-to-day operations, banquets, club events, and private parties, both on and off property
- Collaborated daily with all departments, which included culinary, floral, banquet set-up, laundry and the beverage department, to successfully execute all member experiences.
Dining Room Server
Denunzio's Italian Restaurants
06.2008 - 01.2012
- Communicated with back of house staff and managers to maintain a high level of service to the customers
- Set up and executed banquets and private events held in the banquet rooms
- Documented food orders and ran items to guest tables in the dining room.
Bar Manager
Boston Concessions Group; Hidden Valley Resort
04.2002 - 12.2004
- Responsibilities included weekly scheduling of employees, ordering and maintaining of inventory, and contacting, scheduling and overseeing weekly entertainment
- Increased revenue by promoting additional items and assisting with beverage menu creation
- Oversaw bar inventory, restocked supplies and placed orders.
Education
Associate Degree - Office Technology/Administrative Assistant
Westmoreland County Community College
Licensed Real Estate Agent -
Pennsylvania Association of Realtors
Skills
- Excellent organizational skills
- Excellent communication skills
- Customer-focused
- Training and development expert
- Food and beverage proficient
- Time management
- Sales management
- Facility Maintenance
- Decision-making capabilities
- Scheduling proficiency
- Performance Management
- Staff Scheduling
- Staff Training
- Customer Service Management
- Employee Development
- Attention to Detail
- Multitasking
- Policy Development and Enforcement
Certification
- WSET Wine & Spirit Education Trust Level 2 Award
- Gluten-Free Resource Education Awareness
- SafeServ Certified: Manager
- Pennsylvania Safety Committee
- BMI 1 Food and Beverage Management
Timeline
Assistant Club Manager
Rolling Rock Club
04.2023 - Current
Service Training Director
Rolling Rock Club
04.2012 - 04.2023
Dining Room Server
Denunzio's Italian Restaurants
06.2008 - 01.2012
Assistant Dining Room Manager
Rolling Rock Club
04.2005 - 04.2012
Bar Manager
Boston Concessions Group; Hidden Valley Resort
04.2002 - 12.2004
Associate Degree - Office Technology/Administrative Assistant
Westmoreland County Community College
Licensed Real Estate Agent -
Pennsylvania Association of Realtors
Similar Profiles
Ashton BeighleyAshton Beighley
Assistant Golf Professional at Rolling Rock ClubAssistant Golf Professional at Rolling Rock Club
Christopher Gleason SneeChristopher Gleason Snee
Fly Fishing Guide/Hatchery Technician at Rolling Rock ClubFly Fishing Guide/Hatchery Technician at Rolling Rock Club
Preeti KhodePreeti Khode
Business Analyst at Rolling Rock SoftwareBusiness Analyst at Rolling Rock Software
Kelly CaryKelly Cary
Conscious Kitchen Teacher Liaison at Turning GreenConscious Kitchen Teacher Liaison at Turning Green
Alexis MillerAlexis Miller
Student Board Member at The Jimmy Stewart MuseumStudent Board Member at The Jimmy Stewart Museum