Eve Stavrum
Oregon City,Oregon
Summary
Compassionate Caregiver who possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in medical terminology, organizing medications, doctor appointments and personal activities. Collaborative team player with strong clinical and interpersonal skills. A Committed Customer Service Professional with nine years of customer satisfaction by providing exceptional service and unmatched support. Proficient in analytical problem solving skills, service-oriented behaviors, and multitasking. Adept at exploring different solutions to address customer needs effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
Visiting Angels Living Assistance Services
Lake Oswego, OR
02.2026 - Current
- Assists clients with daily living needs to maintain self-esteem and general wellness.
- Assists with feeding and monitored medication intake to help patients achieve nutritional objectives.
- Engages with patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transports individuals to events and activities, medical appointments, and shopping trips.
- Respects clients personal health information following HIPAA standards and guidelines.
- Builds and maintains rapport with clients, family members, and coworkers to facilitate a trusting caregiver/work relationship.
Sales and Service Representative
Hobby Lobby
Clackamas, OR
11.2023 - 02.2026
- Increased customer satisfaction by answering calls promptly, providing knowledgeable assistance and addressing their needs promptly.
- Developed and maintains comprehensive understanding of products, services and competitors to enhance sales presentations.
- Achieved sales targets consistently by utilizing various software's, ordering product, and identifying new sales opportunities through research and persuasive communication skills.
- Succeeded ladder heights 50+ feet
- Collaborated with cross-functional teams to develop marketing materials that resonate with companies prospective values.
- Assisted in development of sales strategies by providing insights on competitor offerings and market trends.
Administrative Assistant
Les Schwab Tire Center
Happy Valley, OR
11.2022 - 09.2023
- Advanced in CUSTOMER FIRST computer software, managing overall system, entering data, and completing other clerical tasks.
- Scheduled 15+ client appointments daily.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Barista, Customer Service Represenative
Peets Coffee, Town Cnt
Happy Valley, OR
08.2019 - 06.2020
- Provided expertise on drinks and products, including demonstrating features, and answering questions.
- Prioritized drink requests while managing interruptions.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed 30+ POS transactions, including checks, cash and credit purchases or refunds.
Education
Associate of Science - Emergency Medical Services
Portland Community College
Portland, Oregon, OR08.2026
Bachelor of Science - Emergency Medical Services
Clackamas Community College
Portland, ORGED -
Clackamas High School
Clackamas, OR06.2016
Skills
- Medical Terminology and Coordination
- Compassionate client care
- Documentation
- Compassionate client care and At-home care instruction
- Dementia care
- HIPAA compliance
- BLS/CPR
- Trauma Care
- Patient Assessment
- Empathy
- Complaint resolution
- Scheduling
Certification
BLS/CPR
- American Heart Association License: 5/30/2025-5/30/2027
Timeline
Caregiver
Visiting Angels Living Assistance Services
02.2026 - Current
Sales and Service Representative
Hobby Lobby
11.2023 - 02.2026
Administrative Assistant
Les Schwab Tire Center
11.2022 - 09.2023
Barista, Customer Service Represenative
Peets Coffee, Town Cnt
08.2019 - 06.2020
GED -
Clackamas High School
Associate of Science - Emergency Medical Services
Portland Community College
Bachelor of Science - Emergency Medical Services
Clackamas Community College