Evelin Bravo
Cicero,IL
Summary
Seasoned Merchandise Manager with strong background in overseeing merchandising operations and strategies. Skilled in trend analysis, product positioning and inventory management to maximize profitability. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Merchandise Manager
Ulta Beauty
08.2023 - 01.2025
- Monitored inventory levels by tracking stock movement, conducting regular physical counts, and adjusting forecasts accordingly.
- Identified and addressed performance issues within the merchandising team, implementing solutions to improve efficiency.
- Developed and implemented strategic merchandising plans to maximize sales and profitability.
- Increased sales through targeted merchandising plans and stocking of desirable inventory.
- Ensured the successful execution of floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
Beauty Advisor
Ulta Beauty
10.2020 - 08.2023
- Positive and friendly, Restocked items regularly and wiped down counters to maintain clean and professional appearance and entice customers
- Started conversations with browsing customers to initiate contact and uncover sales opportunities for available beauty products and services
- Processed paperwork efficiently, including new sales and damaged or defective vendor returns
- Encouraged customers to sign up for our Loyalty Program and informed them on additional services, consistently exceeding quotas for add-on sales
- Maintained knowledge of current sales and promotions, return and exchange policies, and security practices
- Completed multiple resets and Planograms per day to keep merchandise well-organized and presentable
- Efficiently put out product on Shipment Day to prepare for store openings
- Inventoried merchandise once or twice a year and frequently investigated discrepancies to keep an accurate count of each product type
Medical Receptionist
Physicians Immediate Care
01.2022 - 02.2023
- Kept waiting room neat and organized by stacking magazines, removing trash, sanitizing chairs and counters
- Supported office staff and operational requirements with administrative tasks
- Adhered to strict HIPAA guidelines to protect patient privacy
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Managed multi-line phone system and pleasantly greeted patients
- Helped patients complete necessary medical forms and documentation
Sport Management Assistant
Berwyn Park District
09.2019 - 11.2019
- Organized fields to prepare for a successful game for all the teams
- Officially changed fields according to sport and age group that was playing
- Kept track of teams progress with the scoreboard
- Provided customer service to parents about any potential questions about our programs, date of events, or information on where to register
Event Staff Member
Bobby Hull Community Ice Rink
06.2017 - 03.2019
- Provided exceptional customer service to all guest and escalated concerns when needed
- Set up event facilities and equipments, cleaned areas, and organized supplies
- Constantly ensuring all of our guests were following our guidelines at our Cicero public events, fundraisers, and festivals to promote a safe and fun environment for our community
- Sold, collected, or verified admission tickets and directed guests to attraction locations
Lead Cashier
Town of Cicero
06.2017 - 03.2019
- Approached every question or concern with understanding and level-headed approach to successfully address any needs
- Efficiently performed cash and card transactions for customer purchases
- Requested official identification for ice-skating rentals and verified details and consistency meeting strict legal standards by helping customers properly fill out waivers
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas by enforcing rules and safety policies
Education
HIGH SCHOOL DIPLOMA -
Morton East High School
Cicero, ILSkills
- Guest inquiry resolution
- Inventory management
- Operating cash registers
- Visual merchandising
- Omni-channel retailing
- Shipment processing
- Merchandise allocation
Certification
Biliteracy Certification | TCF Financials Scholars Program
Barbicide Certification | Barbicide
Eyelash Extensions Certification | Esthetically Carmen
Skin Script Certification | Skin Script
Timeline
Merchandise Manager
Ulta Beauty
08.2023 - 01.2025
Medical Receptionist
Physicians Immediate Care
01.2022 - 02.2023
Beauty Advisor
Ulta Beauty
10.2020 - 08.2023
Sport Management Assistant
Berwyn Park District
09.2019 - 11.2019
Event Staff Member
Bobby Hull Community Ice Rink
06.2017 - 03.2019
Lead Cashier
Town of Cicero
06.2017 - 03.2019
HIGH SCHOOL DIPLOMA -
Morton East High School