Evelin Gomez
Chalmette,LA
Summary
Dynamic Retail Sales Advisor with a proven track record at Bestbuy, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through personalized recommendations and efficient service. Skilled in cash handling and fluent in Spanish, I thrive in fast-paced environments while maintaining a positive and professional demeanor.
Overview
1
1
year of professional experience
Work History
Retail Sales Advisor
Bestbuy
08.2024 - Current
- Ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills.
- Boosted customer satisfaction by providing personalized product recommendations and efficient service.
- Streamlined checkout process by quickly scanning items, bagging purchases, and processing payments securely.
- Improved customer retention by proactively addressing concerns and resolving issues promptly.
- Utilized strong multitasking abilities while juggling multiple responsibilities such as cashiering, stocking shelves, assisting customers, or handling returns/exchanges efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Andrew Jackson High School
Chalmette, LASkills
- FLUENT IN [spanish]
- Negotiation
- Problem-solving
- Customer service
- Friendly and outgoing
- Cash handling
- Phone etiquette
- Professional appearance
- Positive and professional
- Multitasking
- Returns and exchanges
- Friendly and helpful
- Honest and dependable
Timeline
Retail Sales Advisor
Bestbuy
08.2024 - Current
High School Diploma -
Andrew Jackson High School