Evelin Martinez
Las Vegas,NV
Summary
Experienced leader and collaborator with strong background in achieving strategic objectives and proactive problem solving skills. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for technical expertise with a collaborative approach and a strong focus on safety and efficiency in fast paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Trainer
Starbucks
Las Vegas, NV
10.2023 - Current
- Facilitated onboarding sessions to ensure new hires integrate smoothly into team culture.
- Assessed training needs through feedback and performance evaluations to improve effectiveness.
- Collaborated with management to align training initiatives with operational goals and standards.
- Developed and implemented training to enhance employee knowledge and skills.
- Prepared and served high-quality beverages, ensuring customer satisfaction and consistency.
Team Member
Shake Shack
Las Vegas, NV
10.2022 - 08.2023
- Developed positive customer relationships through friendly greeting and excellent service.
- Delivered timely service of items in a fast paced environment.
- Rotated through series of different stations based on team needs.
- Worked hard to learn required tasks and stations quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Addressed customer needs, responding to specific requests.
- Learned to operate all stations in a proper and efficient manner.
- Built and maintained working relationships with peers and upper management.
Brand Ambassador
American Eagle
Las Vegas, NV
06.2022 - 10.2022
- Promoted positive company image through superior customer service experiences.
- Proactively resolved guest concerns while sticking to company policy.
- Conversed with customers to share information about products and services.
- Employed basic selling techniques to engage with customers.
- Operated point-of-sale system to complete sales transactions.
- Cleaned and organized spaces to maintain neat promotional spaces.
- Increased sales by encouraging customers to purchase additional products and services.
Education
Bachelor of Science - Mechanical Engineering
University of Las Vegas Nevada
Las Vegas, NV05-2028
High School Diploma - Engineering
Advanced Technologies Academy
Las Vegas, NV05-2023
Skills
- Problem-Solving
- Training Development
- Detail Oriented
- Communication Skills
- Critical Thinking
- Team Collaboration
- Self Motivated
- Dependable and Cooperative
Certification
- Food Handlers Card
- Engineering CTE Certification
- Certificate of Skill Attainment: Architectural and Civil Engineering - 2023
- Industry Certified Workplace Readiness Skills - 2022
Technical Competencies
Solidworks: 3D Modeling and Design
Software: Microsoft Office Suite (Word, Excel, Powerpoint)
Google Cloud Platform: Docs, Sheets, Slides
Google Workplace: Gmail, Calendar, Contacts, Meet & Chat
Timeline
Trainer
Starbucks
10.2023 - Current
Team Member
Shake Shack
10.2022 - 08.2023
Brand Ambassador
American Eagle
06.2022 - 10.2022
Bachelor of Science - Mechanical Engineering
University of Las Vegas Nevada
High School Diploma - Engineering
Advanced Technologies Academy