Compassionate caregiver with proven skills in patient care and effective communication. Experienced in supporting residents' daily living activities while building strong relationships with families and team members.
Overview
4
4
years of professional experience
Work History
Caregiver
Bonaventure Assisted Living
Richland, Washington
09.2025 - 01.2026
Supported residents with daily living activities and personal care needs to promote independence and well-being.
Ensured a clean and safe environment within assisted living facility, contributing to residents' health and safety.
Documented resident care activities and changes in health status accurately.
Communicated effectively with families about resident well-being and care plans.
Facilitated bathing, dressing, and personal care for residents, enhancing comfort and preserving dignity.
Shift Leader
Panda Express
Phoenix, Arizona
10.2022 - 01.2025
Led team operations during peak service hours to optimize customer experience.
Trained new employees on food safety protocols and customer service standards to enhance team readiness.
Ensured compliance with health regulations while maintaining cleanliness standards to promote a safe environment.
Customer Service Representative
Reliance Maintenance Services
Phoenix, Arizona
06.2022 - 11.2024
Resolved customer complaints by identifying issues and implementing effective solutions.
Managed incoming calls, delivering accurate information to enhance client satisfaction.
Assisted customers with inquiries and service requests, ensuring timely resolution.
Caregiver at Mustang Creek Estates Residential Assisted Living & Memory Care-Keller, TXCaregiver at Mustang Creek Estates Residential Assisted Living & Memory Care-Keller, TX