Evelina Moraru
Summary
Skilled Patient Care Coordinator with 8 years of experience in clinical coordination and patient education. Manages scheduling, documentation, and patient engagement to enhance satisfaction and operational efficiency. Fosters collaboration and implements innovative solutions to improve patient care and clinic reputation.
Overview
9
9
years of professional experience
Work History
Clinical Supervisor
Bednar Cosmetic Surgery
Indian Trail, NC
12.2025 - Current
- Oversee daily clinic operations, ensuring seamless patient flow and strict adherence to HIPAA and regulatory standards
- Coordinate complex scheduling for a high-volume surgical practice, while managing consultations and follow-ups to create a seamless, uninterrupted patient experience
- Anticipate patient and provider needs, implementing solutions that enhance efficiency and reduce workflow friction
- Maintain accurate, real-time patient records, identifying and correcting discrepancies to uphold data integrity
- Collaborate closely with physicians and staff to support organized, efficient, and high-quality care delivery
- Foster a patient-centered environment that prioritizes responsiveness, professionalism, and a high standard of care
Administrative Assistant / Preoperative Patient Educator
Bednar Cosmetic Surgery
Charlotte
06.2019 - 12.2025
- Delivered concierge-level patient education, ensuring individuals felt informed, prepared, and supported throughout their care journey
- Managed scheduling, referrals, and preoperative documentation with precision, maintaining smooth and efficient workflows
- Collected and reviewed detailed patient histories to ensure compliance with safety and clinical guidelines
- Coordinated communication between patients and providers, ensuring clarity, responsiveness, and continuity of care
- Developed and implemented patient screening protocols, improving efficiency and patient readiness for procedures
Patient Services Specialist
OrthoCarolina
Charlotte
01.2018 - 01.2019
- Coordinated patient appointments, referrals, and medical documentation to support efficient care delivery
- Processed insurance authorizations and regulatory paperwork with accuracy and timeliness
- Served as a primary point of contact for patients, providing clear, professional, and responsive communication
Certified Nursing Assistant (ICU)
Novant Health
Matthews
01.2017 - 01.2018
- Supported nurses and physicians in a high-acuity environment, assisting with patient care, monitoring, and documentation
- Conducted detailed patient observations and communicated findings to the care team to support safety and outcomes
- Maintained accurate medical records while adhering to strict clinical protocols and standards
Education
BACHELORS - HEALTH SCIENCE
Liberty University
Virginia08-2025
ASSOCIATES - SCIENCE
Central Piedmont Community College
Charlotte08-2014
Skills
- Patient Intake & Screening
- EMR & Clinical Documentation
- Regulatory Compliance (HIPAA)
- Patient Communication & Engagement
- Workflow Optimization
- Process Improvement
- Complex Scheduling & Calendar Management
- Cross-Functional Collaboration
Languages
- Ukrainian, Proficient
- Russian, Novice
- English, Highly proficient
Timeline
Clinical Supervisor
Bednar Cosmetic Surgery
12.2025 - Current
Administrative Assistant / Preoperative Patient Educator
Bednar Cosmetic Surgery
06.2019 - 12.2025
Patient Services Specialist
OrthoCarolina
01.2018 - 01.2019
Certified Nursing Assistant (ICU)
Novant Health
01.2017 - 01.2018
BACHELORS - HEALTH SCIENCE
Liberty University
ASSOCIATES - SCIENCE
Central Piedmont Community College