Dynamic Lead Technician with a track record of operational excellence in HVAC. Recognized for training teams, implementing process improvements, and ensuring safety compliance. Committed to fostering collaboration and enhancing workflow efficiency.
Overview
4
4
years of professional experience
Work History
Service Technician
Lion Real Estate Group
Nashville, TN
12.2025 - Current
Conducted routine maintenance and inspections on HVAC systems to ensure optimal performance.
Diagnosed and resolved service issues efficiently, enhancing customer satisfaction.
Assisted in the installation of new equipment, ensuring compliance with safety standards.
Maintained inventory of tools and parts, ensuring readiness for service calls.
Responded promptly to emergency service requests, demonstrating adaptability under pressure.
Lead Technician
The Hammocks
Miami, FL
06.2023 - 10.2025
Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
Trained and mentored junior technicians, fostering skill development and teamwork.
Implemented process improvements that enhanced workflow efficiency and reduced downtime.
Conducted regular equipment inspections to ensure optimal performance and reliability.
Team Leader
Trego Dugan
Miami, FL
09.2022 - 06.2023
Led team to achieve operational efficiency through process optimization and resource allocation.
Mentored team members, enhancing skills and promoting a culture of collaboration.
Implemented workflow improvements, reducing turnaround time for project deliverables.
Conducted performance evaluations, providing constructive feedback and development plans.
Education
High School Diploma -
Riverdale High School
Fort Myers, FL
05-2020
Skills
Installation and repair
Attention to detail
Customer service
Punctual and reliable
Flexible and adaptable
Repair techniques
Quality assurance
Time management
Teamwork and collaboration
HVAC system
Speaks, write and read English and Spanish fluently