Eveltriz Santiago
Bronx,NY
Summary
Medical Assistant dedicated to providing compassionate patient care with a focus on clinical skills such as EKG, phlebotomy, and vital signs monitoring. Demonstrates proficiency in maintaining a sterile environment, ensuring compliance with health protocols to support patient safety. Committed to delivering empathetic care and efficient service, enhancing the overall patient experience. Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
1
1
Certification
2
2
Languages
Work History
Caregiver
Promedica Rehab Center at Moorestown
- Ensure hospital room cleanliness, reducing infection rates significantly
- Deliver compassionate care, enhancing patient satisfaction
- Implement protocols, achieving measurable improvements in hygiene
Medical Assistant
Advocare
601 Office Plaza Route 45 Wenonah NJ, 08090
07 2025 - 11 2025
- Administered vaccinations and injections under physician supervision, enhancing patient care quality.
- Maintained accurate electronic health records, improving data accessibility for clinical staff.
- Educated patients on treatment plans and medication management, fostering better health outcomes.
- Implemented infection control protocols, contributing to a safer clinical environment for patients and staff.
- Trained new medical assistants on procedures and best practices, promoting team cohesion and efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Measured patient pulse oximetry.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted in patient intake processes, ensuring accurate information collection and data entry.
- Educated patients on medication usage and follow-up care instructions, enhancing compliance.
Education
High School Diploma -
Virtual School of Puerto Rico
06.2025
Veterinary Assistant -
Euroinnovo Business School
01.2024
Medical Assistant -
Lincoln Technical Institute of Moorestown
Moorestown, N/J06.2025
Skills
- Patient Care
- Medical Terminology
- Clinical Procedures
- Patient Scheduling
- HIPAA Compliance
- Electronic Health Records
- Communication
- Empathy
- Adaptability
- EKG
- Vital Signs
- Injections
- Sterilization
- Phlebotomy
- Teamwork
- Time Management
- Basic Life Support
- Healthcare Technology
- First Aid
- Conflict Resolution
- Assisting with physical exams
- Patient Management
- Chemical solution preparation
- Electronic health records
- CPR
Languages
Spanish
English
Personal Information
Title: Medical Assistant
Certification
- CCMA - Certified Clinical Medical Assistant
Additional Information
Courses
CCMA Certified Clinical Medical Assisstant
Sep 2024- Jun 2025
Lincoln Tech
Internships
Medical Assistant 2025
North American Spine and Pain at cherry hill NJ
- Clinical skills vital sings measurement, assisting with procedures.
- Administrative Skills: scheduling appointments, managing records.
- Communication and Interpersonal Skils: Effective patient communication, collaboration with medical staff.
- Technical skills: Proficiency with medical software and equipment.
Timeline
High School Diploma -
Virtual School of Puerto Rico
Veterinary Assistant -
Euroinnovo Business School
Medical Assistant -
Lincoln Technical Institute of Moorestown
Caregiver
Promedica Rehab Center at Moorestown
Medical Assistant
Advocare
07 2025 - 11 2025