Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Evelyn Abrucci

Warwick

Summary

Dynamic leader with proven expertise in customer engagement and social media marketing. Excelled in building rapport, enhancing sales team leadership, and spearheading innovative marketing strategies. Achieved significant customer satisfaction by leveraging exceptional communication and problem-solving skills. Committed to fostering positive client relationships and driving business growth through strategic and creative approaches.

Overview

6
6
years of professional experience

Work History

Sales Associate Manager

Frazzleberries
08.2024 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Organized product displays to attract potential buyers and increase sales conversions.
  • Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
  • Facilitated business by implementing practical networking techniques.

Lead Server

Hudson Taco
06.2020 - 07.2024
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Created & Implemented training strategies specific to the diverse food and bar menu.
  • Utilized upselling techniques to boost average check size while still prioritizing guest satisfaction.
  • Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
  • Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.

Social Media Manager

Eddie's Roadhouse
05.2019 - 06.2020
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
  • Developed comprehensive social media strategy to enhance online presence.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.

Education

High School Diploma -

Monroe Woodbury High School
Central Valley, NY
06-2019

Skills

  • Customer engagement
  • Social media marketing
  • Sales team leadership
  • Responsible and trustworthy
  • Rapport and relationship building
  • Product knowledge
  • Problem-solving
  • Team leadership

Interests

  • Crafting and DIY Projects
  • Drawing and Painting
  • Pilates
  • Passionate about balancing physical health with mental and emotional wellness
  • Documenting and sharing travel experiences
  • I enjoy cooking for friends and family gatherings

Timeline

Sales Associate Manager

Frazzleberries
08.2024 - Current

Lead Server

Hudson Taco
06.2020 - 07.2024

Social Media Manager

Eddie's Roadhouse
05.2019 - 06.2020

High School Diploma -

Monroe Woodbury High School
Evelyn Abrucci