Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Evelyn Aguilera

Summary

Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues. Provides adequate leadership and time management to benefit customers and peers.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Kidcare Attendant

Vasa Fitness
11.2023 - Current
  • Tasked with supervising and keeping a careful watch on children.
  • Maintaining a clean and safe area.
  • Create schedules and activities to keep children occupied.
  • Improve manners and social morale with other children.
  • Trained with managing check in system and MES systems to provide support in other departments when necessary.

Member Experience Associate

VASA Fitness
07.2023 - Current
  • Maintained up to date knowledge of product and service changes.
  • Engage with customers educating them on what memberships and amenities we provide.
  • Provided exceptional service by understanding member needs and recommending appropriate products or services.
  • Sell memberships, encourage upgrades, and tour guests and members around the gym.
  • Tasked with handling problems and make sure it is reported in a timely manner.
  • Organize equipment and keeping a clean environment and workspace
  • Responsible for managing money and working systems for the Gym.

Coordinator's Assistant

Lifetime Fitness Spa
10.2022 - 08.2023
  • Entered data, generated reports, and produced tracking documents.
  • Operated the telephone system to answer incoming calls and directs callers to appropriate personnel.
  • Stayed informed and stayed up to date on new products
  • Made sales based on knowledge of products
  • Helped guests with appointments and issues

• Assisted the Department Head with filing and other office duties as needed

• Converted LifeSpa questions into appointments

• Suggests upgrades or add-ons to products and services

• Uses all required safety devices to comply with company safety rules



Life Cafe Team Member

Lifetime Fitness Cafe
08.2021 - 07.2023


  • Maintained clean and safe workstation and dining area while adhering to all food safety and sanitation regulations.
  • Trained in 4 departments and consistently provided support when necessary
  • Managed multiple tasks in high-volume environment.
  • Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
  • Supported fellow team members during shift changes by effectively communicating pertinent information regarding ongoing tasks.
  • trained new hires and taught recipes and cleaning procedures

Soccer Camp Counselor

Lil Kickers - Chicago
06.2021 - 08.2021
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Facilitated team building activities and workshops to improve communication, collaboration and productivity.
  • Coordinated game and practice schedules within rigid training timeframes.
  • Supervised and officiated games and practices.
  • Communicated and relayed practice and game times and information to parents and guardians.

Education

High School Diploma -

Lake Park High School
Roselle, IL
05.2023

Skills

  • Policy Enforcement
  • Safety awareness
  • Maintenance reports
  • Cleaning and sanitation
  • Organization
  • Bilingual
  • Teamwork and Collaboration
  • Excellent Communication
  • Leadership traits

Affiliations

  • Dare to Dream

Certification

  • AED Certified
  • CPR Certified
  • Food Handling Certified


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Kidcare Attendant

Vasa Fitness
11.2023 - Current

Member Experience Associate

VASA Fitness
07.2023 - Current

Coordinator's Assistant

Lifetime Fitness Spa
10.2022 - 08.2023

Life Cafe Team Member

Lifetime Fitness Cafe
08.2021 - 07.2023

Soccer Camp Counselor

Lil Kickers - Chicago
06.2021 - 08.2021

High School Diploma -

Lake Park High School
  • AED Certified
  • CPR Certified
  • Food Handling Certified


Evelyn Aguilera