Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Evelyn Aldana

Miami,FL

Summary

Sales and Customer Service Specialist with twenty-three years of experience. Dynamic, results-driven, professional, with in-depth expertise in sales. Personable leader with problem-solving talents, and robust work ethic displaying excellent interpersonal, communication and organizational skills; able of meeting established objectives through strategic planning. Effective at forging solid relations with customers in fast-paced and challenging environments continually striving for customer excellence while driving sustained sales and business performance. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

25
25
years of professional experience

Work History

Sales Representative

EMPIRE JET (WORLD LUCKY EYES)
01.2020 - Current
  • Developed and implemented effective strategies for jewelry sales
  • Customer service: Attended to customers' needs, effectively resolving their questions and problems to ensure satisfaction
  • Cash closing and inventory management: Totaled the number of sales made and counted the number of products at the stand.

Sales Representative

PUPAHOLIC
01.2018 - 11.2019
  • Customer service: Assisted and helped customers with their needs
  • Inventory management: Demonstrated skill and efficiency in inventory supervision to ensure accuracy and product availability
  • Responsible for merchandise organization: Designed the commercial space to attract consumers and generate purchase desire.

REAL STATE AGNET

NOTTARO & ALDANA BIENES RAICES
01.2000 - 12.2017
  • Conducted market research to evaluate price trends and real estate market demand
  • Successfully negotiated sales and rental contracts for properties
  • Established and maintained strong relationships with existing clients and developed new relationships with investors and developers
  • Coordinated inspections, appraisals, and legal procedures.

Education

High School Diploma -

ARAGUA EDUCATIONAL INSTITUTE
1981

BBA - Industrial Relations

ANTONIO JOSE DE SUCRE UNIVERSITY
1999

Skills

  • Teamwork and collaboration
  • Critical thinking and decision-making
  • Leadership and management
  • Creative problem solving
  • Adaptability and learning
  • Communication and interpersonal skills
  • Dependability and time management
  • Planning and organizing
  • Strong work ethics
  • Attention to detail
  • Client relations and retention
  • Product and account management
  • Cross-functional collaboration
  • Sales and negotiation
  • Merchandising and display
  • Brand promotion
  • Inventory management
  • Sales strategy development
  • Customer needs assessment

Languages

Spanish
English

Timeline

Sales Representative

EMPIRE JET (WORLD LUCKY EYES)
01.2020 - Current

Sales Representative

PUPAHOLIC
01.2018 - 11.2019

REAL STATE AGNET

NOTTARO & ALDANA BIENES RAICES
01.2000 - 12.2017

High School Diploma -

ARAGUA EDUCATIONAL INSTITUTE

BBA - Industrial Relations

ANTONIO JOSE DE SUCRE UNIVERSITY
Evelyn Aldana