Sales and Customer Service Specialist with twenty-three years of experience. Dynamic, results-driven, professional, with in-depth expertise in sales. Personable leader with problem-solving talents, and robust work ethic displaying excellent interpersonal, communication and organizational skills; able of meeting established objectives through strategic planning. Effective at forging solid relations with customers in fast-paced and challenging environments continually striving for customer excellence while driving sustained sales and business performance. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.