Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training. Sets example for work ethic, punctuality and quality.
Overview
3
3
years of professional experience
Work History
Team Leader
Boss Chicken
El Paso, TX
02.2022 - Current
Evaluated team member performance regularly to track progress
Provided coaching and feedback on employee performance, encouraging professional development.
Monitored daily workflow to ensure adherence to established policies and procedures.
Established clear expectations for employees, providing guidance when needed.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.