Evelyn Armendariz
Canutillo,TX
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training. Sets example for work ethic, punctuality and quality.
Overview
3
3
years of professional experience
Work History
Team Leader
Boss Chicken
El Paso, TX
02.2022 - Current
- Evaluated team member performance regularly to track progress
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
Associate of Arts - Business Management
El Paso Community College
El Paso, TX05-2026
Skills
- Employee Evaluation
- Effective Complaint Resolution
- Cash Handling
- Staff Training
- Giving Constructive Feedback
- POS Terminal Operation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Team Leader
Boss Chicken
02.2022 - Current
Associate of Arts - Business Management
El Paso Community College
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