Evelyn Auclair

• Evaluated and adjusted over 100 routes based on daily needs, available workers, traffic hazards and weather conditions.
• Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
• Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
• Increased area coverage by [Number]% through effective scheduling and detailed location monitoring.

• Created and deployed successful marketing collateral to highlight offerings and engage customers at appointments, trade shows and networking events.
• Used strong customer service skills to develop loyal customer base, increasing repurchasing rate [Number]%.
• Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
• Designed, developed and implemented [Type] sales strategies to market business and generate new sales.

• Received inbound phone calls transferred from Tier 1 specialists to research and resolve advanced technical issues.
• Patched software and installed new versions to eliminate security problems and protect data.

eceived service requests, prioritized responses, and optimized utilization of team resources in dispatching personnel

Observed all established procedures and guidelines to properly dispatch work orders and maintained detailed operational records

Mobilized teams quickly for emergency needs, calling in technicians and contractors to meet demands while relaying work orders and information from technicians and corporate