Evelyn Benitez
Ground Up
Chicago,IL
5
years of professional experience
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Work History
Store Manager
8 Months- Led team in achieving sales targets through effective inventory management and customer engagement.
- Analyzed sales data to identify trends, driving strategic decisions for product selection.
- Implemented operational processes that increased store efficiency and reduced costs.
- Developed training programs to enhance staff performance and improve service quality.
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
Barista/Shift Lead
1 Year- Completed inventory checks regularly to ensure stock accuracy, familiar with store apps such as Instacart, Choco, Sysco, etc.
- Communicated clearly and courteously with customers and team members to maintain service quality during peak hours
- Created strong connections with our customers to create a positive atmosphere
- Built strong connections with customers to foster a welcoming and positive atmosphere
Server/PT Manager
1 Year 8 Months- Maintained great dining atmosphere through attentiveness to customers and incoming guestss
- Managed cash transactions and ensured accurate financial records for proper financial assets at shift end
- Maintained cleanliness in dining area to enhance guest experience. to keep organization and upkeep productivity throughout work shifts
Seasonal Crew Member
3 Months- Enhanced multitasking skills in fast-paced environment to ensure efficient service delivery
- Guided customers in locating merchandise while actively promoting sales to boost customer satisfaction
- Kept shopping floor clean and well-stocked with merchandise, ensuring backroom remained organized
Crew Member
1 Year 1 Month- Provided exceptional service by efficiently taking and preparing orders to meet customer needs
- Trained new crew members on core values, menu details, and safety procedures to ensure consistent service standards
- Enhanced food handling skills to maintain high safety and quality standards
Intern
3 Months- Inventoried cameras, bolts, and wires in warehouse to support efficient outgoing order setup
- Stocked and prepared materials for technicians to ensure timely completion of outgoing orders
- Sorted and organized files, spreadsheets, and reports.
Education
Bachelor of Arts - Gender and Women Studies
Skills
Skills: Microsoft Office Suite
Team Leadership
Communication
Bilingual (English/Spanish)
Customer Service
Adaptable
Customer-oriented
Interests: Staff Development
Inventory Management
Music
Sales Strategy
Technology
Volunteering
Customer support
Inventory management
Customer Focused
Client relations
Multitasking and organization
LEADERSHIP & EXTRACURRICULAR ACTIVITIES
- Maywood Fine Arts
- Participant, September 2014- May 2016
- Grew in my personal interest for music and the performing arts
- Volunteered for youth programs to help facilitate the interest of youth in the community
- Helped with organizing and decorating events for younger participants for special holidays/events
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Ground Up
11.2025 - CurrentRead More
Barista/Shift Lead
Ground Up
11.2024 - 11.2025Read More
Seasonal Crew Member
Nike Outlet Store
05.2023 - 08.2023Read More
Server/PT Manager
IHOP
03.2023 - 11.2024Read More
Crew Member
Potbelly
10.2021 - 11.2022Read More
Intern
Forest Security
05.2021 - 08.2021Read More
University of Illinois at Urbana-Champaign
Bachelor of Arts from Gender and Women Studies
Read More